[Resolved]  Binomo — Successful withdrawa

Binomo says that commissions are deducted for successful withdrawal only, then why my commission deducted for a failed status payment also? Are you fooling us?
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Jul 28, 2025
Complaint marked as Resolved 
Thank you for your support, the funds are added back to the account now.
Binomo customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2025
Binomo Customer Care's response
Hello Elverd Mullen,

Thank you for your message. We understand your concern regarding commission deductions on a failed withdrawal. Please note that Binomo only charges a commission on completed and successful withdrawals. If the payment status was marked as failed, no commission should be applied.

We recommend contacting our support team at [protected]@binomo.com with your transaction details so they can investigate and clarify the issue thoroughly.

Your feedback is essential, and we’re here to assist you.

Best Regards,
The Binomo Team.
 
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