Complaint Details:
Account ID:[protected]
Date of Initial Contact with Support: 28/11/2023
Nature of the Issue: Withdrawals are currently paused due to an ongoing security check.
Description of the Issue:
I have been informed that withdrawals from my account are paused due to a security check. However, I must emphasize that I was not adequately informed about this situation. Despite reaching out to the Binomo support team at [protected]@binomo.com, I have not received a resolution or any updates on the cause of the security check. This lack of communication has resulted in a significant delay in accessing my funds, causing undue financial strain.
Steps Taken So Far:
Contacted Binomo Support: I have sent multiple emails to [protected]@binomo.com seeking clarification and resolution.
Patient Cooperation: I have patiently cooperated with any security checks and provided requested information promptly.
Requested Action:
I kindly request your intervention to expedite the resolution of this matter. The delayed access to my funds is causing considerable inconvenience, and despite my efforts to communicate with the Binomo support team, the issue remains unresolved. Was this information helpful? |
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