[Resolved]  Binomo — Verifocation so long

My account has been under verification for a week now. I definitely didn't expect that... This delay prevented me from withdrawing money when I needed it! When will you verify it, Binomo?
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Dec 17, 2024
Complaint marked as Resolved 
Finally verified my account. I wish it was that fast right away, but I had to wait a week.
Verified Support
Jan 13, 2025
Binomo Customer Care's response
Hello Kwilassa,

Thank you for your feedback.

We truly understand how frustrating delays in the verification process can be, especially when you're trying to withdraw funds.

We sincerely apologize for the inconvenience this has caused. Our team is working diligently to process verifications as quickly as possible. However, please be aware that verification can sometimes take longer depending on the complexity of the details provided.

To assist you further, we kindly encourage you to reach out to us directly at [protected]@binomo.com or provide your trader ID in an updated review so that we can look into your specific case and expedite the process.

We greatly appreciate your patience and will do everything we can to ensure your account is verified promptly so you can access your funds without further delay.

Thank you for your understanding, and we look forward to resolving this matter for you.

Best regards,
Team Binomo
 
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