[Resolved] Binomo — Waiting for a call

[Resolved] Binomo — Waiting for a call

R Ranjit.Singh90 from Hoshiarpur, Punjab Apr 18, 2025 Apr 19, 2025 This thread was updated on Apr 19, 2025

I have been waiting for a call from the manager for 8 days. What kind of priority service is this for VIP users? Moreover, my bonus will expire in 2 days. It seems I have chosen the wrong platform Was this information helpful? No (0) Yes (0)
Apr 20, 2025 Complaint marked as Resolved My bonuses are in my account now. Thank you for helping, my manager finally contacted me. Binomo customer support has been notified about the posted complaint. Verified Support Apr 19, 2025 Binomo Customer Care's response Hello Ranjit.Singh90, Thank you for highlighting your experience. We appreciate the time you took to share it. We understand that as a VIP user, timely communication is especially important, and we value your expectations. While our team works according to queues, delays can occur very rarely, but please rest assured that your feedback is noted and helps us improve. To assist you faster, we kindly ask you to update this review with your Binomo account ID so we can prioritize this matter and check the bonus expiry issue as soon as possible. Alternatively, you can also contact us directly at support. We aim to offer a reliable and enriching trading experience. Your feedback plays a key role in helping us improve. Best regards, Binomo Team
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