[Resolved]  Binomo — Withdrawal is blocked

This company has been checking my ID for ten days now after I won the tournament. And yes, they still have my money! I can't withdraw it because the withdrawal is blocked!!!
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Nov 6, 2024
Complaint marked as Resolved 
Thanks for contacting me quickly. They verified my account and I can now withdraw money.
Verified Support
Jan 13, 2025
Binomo Customer Care's response
Hello James,

Thank you for sharing your concerns with us. We sincerely apologize for the inconvenience caused by the blocked withdrawal after winning a tournament. We understand how important it is to access your funds.

We sincerely apologize for the inconvenience caused by the extended verification time. Our team is working diligently to review and process all necessary documents, but sometimes additional checks are required to ensure account security and compliance.

To assist you further and expedite the process, please reach out to us directly at [protected]@binomo.com with any details regarding your case, or share us your trader ID through updated review here. This will allow us to investigate your specific situation and ensure that all the issues have been resolved without further delay.

We truly appreciate your patience and understanding, and we are committed to resolving this matter as quickly as possible.

Thank you for bringing this to our attention and sharing your feedback once again.

Best regards,
Team Binomo
 
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