[Resolved]  Biovea India — prepaid order not received

Address:110027
Website:www.biovea.net

I ordered a product "bragg apple cider vinegar" bottle from their site on 13th an 13th nov. It was a prepaid order. The max expected delivery was on 28th nov. Its dec now inspite of sending 2emails to them to ask about the status, i have received no response.

The details of the products are mentioned below.
Order#[protected]
Tracking number[protected]

If i click on the tracking link i see no movements post 23rd nov. I wouldn't recommend this site to anyone now. It's probably a scam.

Thanks,
Sukhmani sachdev
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 30, 2018
Complaint marked as Resolved 
HI This issue has been resolved and the the order was received post this complaint.
Biovea India customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2017
Biovea India Customer Care's response
Dear Valued Customer,

Thank you for your message. We apologise for the inconvenience and delay you have experienced with this order. A representative will get in touch with you right away to assist you. Thank you again.

Olivia
BIOVEA Customer Service
May 30, 2018
Updated by Sukhmani Sachdev
Thanks this issue was resolved and the order was received post this complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Biovea India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    66
    Pending
    0
    Resolved
    23
    Biovea India Phone
    +91 22 6645 9707
    Biovea India Address
    India
    View all Biovea India contact information