Birla Sun Life Complaints & Reviews

Company nt give me my pf no. Nt response email from hr department. I do work in company 2009. My emp i'd 36918.

Dear Sir,
My policy no[protected]
My policy matured on 7th aug 2020, but my bank registration is not there for that I struggling to 20days and any how I confirm the registration from udhna brance and it's customer care several times since 1st sep (please check call recording)
Every one confirm my bank registration and tell my account number also.
And today 17th sep again I get one mail that your bank registration is not there.

I trusted this company for 10 years and now they lost it.

The policy matured on 16th august but they are not disbursing. The relation ship manager is keeping quiet and not helping much also.

My dad purchased a policy from birla sunlife. The employee there asked my dad to purchase more policy or he wouldn't get benefits. I want my premium paid for 3 policies back

Name: Mayur Jaikumar Jain
Employee id: 511101
Location: Aurangabad Maharashtra, 431001
Contact No. [protected]
mail id: [protected]@gmail.com

This is complaint againts Birla sun life insurance company, i am ex employee of your my joining date is "7th- Oct 2016 and Resign date is 8th Sep 2017", i was not got reliving letter from the company i mailed many times but there is no response at that time, now i am facing issue for my next employeement

Now i need Experience Letter from the company so kindly support and provide me asap.

Policy no[protected] &[protected].

Neither maturity cheque received nor RTGS done in our bank accounts even after making repeated requests to customer care on phone & mail. Too much harrasment being faced.

I have sent all documents required regarding the settlement of hospital expenses on may but still I have not received any information about the claim.i have not received still inspite of submitting all the documents related to the claim amount.
Such a poor response from the insurance company never expected at all.
I want the company to take necessary action to settle the issue.
I never expected such a response

Mr. Kamlesh rao and birla sun life insurance

Subject: - complaint related cheating, fraud, misselling, forgeries regarding policy numbers –[protected],[protected],[protected],[protected],[protected].

All senior authorities i would like to inform you that from november 2018 to till date i am continuously sending compliant email regarding fraud but till date i have not received positive response from your company and i am requesting you to please investigate all matter like fresh compliant and cancel my all policies and refund my money as soon as possible.

I would like to inform you that above mentioned all policies your agents sold me on the commitments of irda bonus amount of rupees 3, 50, 000/- as they was told me that they will open my dummy policies and once policy number will get generate from birla sun life insurance company immediately they will cancel my policies and cancellation amount will get refund within 90 days along with bonus amount and as per instruction i was paid huge amount in birla sun life insurance company.

Secondly after 16-17 month your agents was told me that we will not able to provide any bonus amount to you because market condition is very bad and same time i was told to your executive that if you are not able to provide me bonus amount to me then please cancel my policies and refund my money and after that i received call from your senior departments and they told me that we will not able to cancel your policies but we will convert your all policies into single premium policies and after 5 years you will get maturity amount from our company.

They was promised me that i will get all information regarding single premium in writing via email and letter and as per that i received email from birla sun life insurance company that your company converted my policies into single premiums and also i received policies converted into single premiums documents from birla sun life insurance company and because of that i did trust on your company and i was waited till 2018 because in 2018 i have completed 5 years but your company denying to provide me maturity amount because of that i had send complaint email to your company and requested to cancellation of policies but your officer are also not ready to cancel my policies and they are saying that now we are converting your all policies into single premium but i don’t want to wait more because i don’t have any trust on your company and also my financial and health condition is very bad and i wanted my hard earned money back.

I would like to inform you that i had received email dated 3/04/2013 from your official email address –[protected]@birlasunlife.com and also i have received hard copy o[censored]pdated policy documents from your company wherein your company confirmed me that i have taken policies for bonus purpose but due to bad market condition we are not able to provide bonus amount and we are not able to cancel my policies but birla sun life insurance company are converted your all policies into single premium and after 5 years i will get maturity amount.

Secondly on dated 15/04/2013 i received 2 pager hard copy o[censored]pdated policy documents wherein your company confirmed me that my all policies are converted into single premium and in 2018 i will get maturity amount, in this policy documents your company clearly mentioned all information regarding my policy, my personal information and in second page your company attached single premium illustration also. (For reference purpose i am attaching email copy and updated policy documents and requesting you to please checked all the details)

Apart from that i have already forwarded this original email to your executive mr. Rahul bhsari and i am sending copy of this forwarded email to you so kindly find the attachment.


Please go through the complete matter

Here i want to inform you that i received call from your broker/agent mr. Ashish singh and he told me that on my irda declared bonus on my lic polices of rupees 2, 00, 000 and for bonus clamming purpose i have to open security code and for that i have to pay amount of rupees 30, 000 in birla sun life insurance company as a security deposit because birla sun life insurance company is authorized partner of irda and all security deposit amount would me remain in birla sun life insurance company and all bonus amount would be process via birla sun life insurance company and this security deposit amount will get refund within 90 days along with bonus amount.

I was happy to heard and i was submitted all require documents to your executive along with premium amount cheque, after this within 20 days they again called me and told me that your bonus amount is increased upto 3, 50, 000 because of your new investment in birla sun life insurance company and for that you need to pay more premium amount of rupees 90, 000 in birla sun life insurance company and that time i was told to your executive that i am not able to pay 90, 000 in one shot because i have financial problem and same time he told me that please arrange at least amount of rupees 40, 000 within 2 days and remaining amount you can adjust within next 7 to 8 days and as per requirements i was gave 2 cheques to your agents amount of rupees 40, 000 and cheque of rupees 50, 000 in favors of birla sun life insurance company, after that i received calls from bonus confirmation departments and they are continuously told me that your bonus amount is 100% approved and this amount you will get as soon as possible.

After this again within a month they called me and told me that for bonus releasing purpose you need to pay more 50, 000 to birla sun life insurance company and once you pay this amount we will release your all amounts within a 60 days and again i was paid 50, 000 to your company.

After this again called me and told me that your bonus amount is final stage but we are not able to release this amount because you amount is more than 5, 00, 000 and for that you need to pay tax amount of rupees 60, 000 in future generali india life insurance company and this amount also refundable and if your failed to pay this amount then your bonus will reject and any how you have to pay this bonus amount and because of that i was paid more 60, 000 in future generali india life insurance company.

After this i was waited till 2 months and when i was asked regarding refund they told me that your cheque is ready but you have not paid policy cancellation fees to birla sun life insurance company and for that you have to pay 70, 000 cancellation fees to birla sun life insurance company and once you pay amount of rupees 70, 000 as policy cancellation fees we will canceled all your policies and we will refund you all premiums along with your bonus amount of rupees 3, 50, 000 within 90 days and because of that i was paid more 70, 000 to birla sun life insurance company.

After this again i was waited till 3-4 months and agents was regular basis called me and gave promises me that your bonus is under process, after that i received some calls from birla sun life insurance company for renewal purpose and because of that i called to your executive and asked the process and once again he give me excuse and told me that your file is pending because you had paid amount of rupees 70, 000 for birla sun life insurance companies policies cancellation purpose but till date you have not paid policy cancellation fees of future generali india life insurance company and once you pay this amount your all process will done and we will release all your funds within 90 days and as per that i was paid more 30, 000 to future generali india life insurance company.

After that i was continuously received called from renewal departments of birla sun life insurance company and also i received some noticed from birla sun life insurance company and because of that i called to your agents and informed all matter and he told me that your file is under process and he told me that pay your all renewals otherwise you irda code will expired and you have to keep your irda security code active till your bonus amount will not release in your accounts and as per instructions i was taken loans from others and paid all renewal to your company.

After this around 6 months i was followed him but continuously they told me that your bonus is under process and you will get refund all amount but then also i have not received any bonus amount from your company and after that they started to ignore me and when i asked the reason of delay they gave me # reason that market is down and all companies are in loss and because of that irda and birla sun life insurance company will not able to provide you any bonus amount.

After that i told to your executive that if you are not able to provide me bonus amount then please cancel my all polices and refund my money otherwise i will file case in court against your company but he told me that i will talk with my senior and come back to you.

Within 30 minutes his senior mr. Shekhavt called me and told me that we are not able to cancel your policies because cancellation time is over but we will give you alternative option and we will convert you all birla sun life insurance policies in one time investments and you have to wait only 5 years more and once your 5 years will complete we will refund your all money with interest and same time i was told to mr. Shekhavat that i don’t have any trust on you because your executive already misguided me and i want refund this amount but he told me that don’t worry once your policies will converted in to single premium company will send you confirmation letter wherein you will get all details in writing and apart from that you will get email from our company that your policies has been converted into single premium and after that you don’t have to pay any renewal premiums to our company.

As per discussion within 7 to 8 days i received email from your company that my all policies has been converted into single premium and apart from that i received policies converted into single premium letter from your company and when i gone through the matter i though problem is resolve but now 5 years are completed and because of that 2 times i have visited to your ghatkopar branch and explained all matter but they are saying your policies has been lapsed.

Apart from that today i was called to your customer care executive also but they also saying that your policies has been lapsed and same time i asked the procedure regarding cancellation and they told to me please visit our branch or send compliant email to our company.

Secondly when i was explained all matter to your call center executive they told me that please send copy of policies converted into single premium letter which is received from our company and copy of email which is received from our company and same time i was updated my email id in your record.

Here i want to ask that when i have received email from your company that my policies has been converted into single premium and also received confirmation letter from your company that my policies has been converted into single premium then why your company not ready to proved my maturity amount.

Here i want to tell you that i have been badly cheated from your company and without wasting my time please provide me maturity amount or please cancel my all policies and refund my hard earned money with interest as soon as possible.

Request you to please find the attached below mentioned documents for further investigation purpose.

1) hard copy of new updated policy documents wherein your company confirmed me that my all policies are converted into single premium and after 5 years i will get maturity amount.

2) secondly please find the attached email printout copy wherein your company confirmed me from your official email address ([protected]@birlasunlife.com) that my policies have been converted into single premiums and i will get maturity amount after 5 years.

3) thirdly i was i would like to inform you that i have already forwarded this email to rahul bhusari and i am attaching this email communication also.

Thanks & regards

Lakaram chaudhary

[protected]

I did internship with birla sun life while doing my pgdm and they forcefully pressurized me to take the policy from them otherwise they will fail me in my internship. I bought policy in which i need to pay yearly amount of 24639 uptil 20 years. I took policy and since the minimum lockin period is 3 yrs this year i decided to surrender it.. As of now i have paid rs. 73, 917 and while surrendering it on 5th june they told me that i can get on rs. 37, 287 that means i am already bearing a good amount of loss. Today i received a mail that i will get only rs. 36, 216 i. E. 1000 less than they promised me 10 days back. Kindly please look into my matter and i want my whole surrender amount back.

Dear sir,
I have taken a policy in your company on 07/06/2019. Policy no[protected]. Due date for this year is on 08.06.2020. But because of this covid 19 spread, i am unable to pay the due on time. So i have decided to pay the policy amount by two wage. For that my premium amount should be shifted from ecs mode to normal mode. I request you to consider this.

Dear Sir/Madam,

I request your kind attention regarding my BSLI Policy No.[protected] issued on (28/9/2009).

I called up your customer care center on(18th Feb, 2020) to get information on my policy updates and to know when I have to pay my last premium and the year of maturity.

I got a surprise and shock from call agent who confirms me that my policy last premium due date will be 28/09/2029 and policy maturity date is on 28/09/2034. I told the person that I have my policy bond paper with me and as per the bond paper the policy issue date was (28/09/2009) and the policy maturity date mentioned is (28/09/2029). The call agent told me to file a written complaint and have it corrected in BSLI system.

My request to take swift action on this matter and do all the correction at the earliest at your side and update me with email reply or send me letter of confirmation on the same basis the policy bond paper.
I here with attaching the copy of my bond paper for your reference and action.

Your earlier response to this will be highly appreciated.

Regards
Sudip Ranjan Pal

Team,
I have term plan with policy no[protected] and opted quarterly payment and paid 4 payment in fy 19-20 but if i download statement i am able to get only three payments due to which i am unable to do my tax submission need urgent help and if i am not getting update i will close it and go with lic which have better online services and it is very very bad service by a private insurance company which i have seen

As above mention subject iam nagesh c second son of policy holder sri late chaluvasetty n. Died on 27.11.2019. But before die he was suffering from severe disease cancer. Mean while without my notice elder brother given tortutre to my father to change the nominee of his name. Unfortnately two years later my mother also died. Now he try to claim the money for himself. So kindly requesting you to keep pending until i approach your office. Strongly im objected in this issue.

Sir
I am not intrested to agency work with birla sun life insurance company.
Last 2 years i have not done any policy in my agency but my agency inforce in birla sunlife agency
Please done terminated action because i have to join with life insurance comany ltd so please terminted my agency
I have not done any policy in my agency but my agency is inforce.
Its wrong precties
Please do my work its very urgent

Thanks

Jeetmal suthar
Agent code - acdps0479g
Date of birth - 07/07/1960

My name is vikas & i am ex employee of birla sunlife insurance company ltd from mumbai. I had sent several follow up email regarding pf withdraw but there is no response from any of team form past two months, only i am getting email stated that "our concern team is working on it you will get resolution with 48 hour" but i didn't received any email or call from their respective team. Also, their customer support team not responding.

Please help to get my pf as i am following with them from pas two months.

Regards
Vikas

It is come to my notice that the employee name rajibur rahman from assam has been working in birila sunlife insurance company branch mangaldoi darrang assam, with fake degree certificate in the name of gauhati university since 2014, he also involved in various criminal case.
I request you kindly start an investigation...
.. And also concern the matter to gauhati university how he can getting this, as per investigation he also submitted this documents in various office.

Dear sir,

I joined birla sunlife in 2009 as an advisor and i hardly did any business under my license now i am joining some other company but still that license is showing in my pan card although that license is already expired and because of this i can't join my new job.

Kindly detach my license from my pan no. So that i can join my new job.

Thanks and regards,
Vishal kumar sharma
Dob-27/10/1983
Ins. Company - birla sunlife
Advisor code - ao 0869
License no.-5285133
Branch - sawai madhopur, rajasthan

I was worked in birla sunlifeinsurance between[protected], after releiving this job, i have submitthed all the documnets related my full & final settelmet and my pf related.. Company hr told me that kindly provide your reporting persons approval. I have submitted all the approvals from my seniour and also my senior mailed to hr that their is no dues on my side, still birla hr is not provide me my full & final settlement amount and also i m not able to withdrawl my pf number as they did not provide me the uan number of my pf account.. Its almost eight years completed and no one can provide me satisfactory response.

Request you to please help me..

Dear sir/ma'am,

My self pratap pandurang more i was an agency manager at mumbai ghatkopar branch. My employee code was 70836 and date of joining is 16/09/2014 and date of resignation is 08/05/16. I have applied for pf withdrwal last year in november and my pf got rejected when i have spoken to epfo office they said that birla sunlife has not paid that amount to us hence we are rejecting all claims of birla...

Dear sir/madum,
My self deepjyoti sarma, i have joined birla sun life insurance, guwahati branch, my advisor code is bslca2544 and i have not done any business. Now i don't want to work with this company, but my reporting manager & branch manager not accepting my noc application i request you to take necessary action as soon as possible. My pan