Dear Sir,
I would like to complain about the above mentioned co , the facts of which are stated below
1. In the month of May I had booked a flat in Faridabad offerd by BPTP through the agent Go direct which offered 5 % discount ( dealer discount). The amount works out to approx 1.25 lacs
2. The name of the employee whom I dealt with was Pinky who has now left the company
3. As they had advertised the dealer discount , they dis not give any document in writing at the time of booking
4. I had innocently booked the flat and gave them a cheque of initial booking of 3 lacs
5. I was told that I they would send the credit note for the 5% discount directly to BPTP and the amount would be subsequenty reduced in my future installments propotionately
5. During my regular follow ups with Go direct staff , I had constantly been told that my discount coupon is being processed .
6. I have now been told bluntly that I am not eligible for any discount as I did not take the discount coupon at the time of booking
7. I had innocently ( not knowing about the facts) handed over the initial booking amount of 3 lacs cheque
8 The address of the company is given below:
Direct Infotech Limited
E-2 Building - Sector 125 Noida - 201301
Tel[protected] / 24
I shall be most grateful if your office could help in getting by discount coupon release which was promised verbaly at the time of booking
Many other agents working the are who also promised verbally have done the needful and have given their clients the discount offered verbally
Aug 14, 2020
Complaint marked as Resolved
Direct Infotech customer support has been notified about the posted complaint.
This is Vinay,
I have booked same Flat from GoDirect named park Elite from BPTP of Area 300 sqyard.
I am Facing Same problem from Go Direct infotech.
At the Time of booking they promissed to give discount of 5% and i was told that they will provide me documents for the same when they will receive it from BPTP but after amount of 3Lac. got deducted from my account Naveen Garg (managing Person of GO Direct) said that as you have not any document which states that we offered you Discount we will not pay you any Discount.
At booking they Offered me that you will get Floor of your choice but last week i got Call from Naveen garg stating that as we have not given you discount so as compentation we are giving you Ground Floor.
While this was deal that they will provide me Floor of my Choice and 5% Discount, the Girl who Deals with me was Sytel ([protected]) and Person name was naveen garg ([protected])
They even did not provide me copy of Application and told me that BPTP will provide you this copy and BPTP Told me that this copy should be provided by Broker not BPTP.
they never replied my any mail regarding this issue.
My No is [protected] and i amWorking in HCL Technologies and this was my first Purchase of property so i was not aware that such kind of things are there in the market so find my self struck in fraud and harrashment Made by Go Direct infotech.
I checked market vlaue of my Flat and All Broker said that you have to pay 5% amount from your Pocket if you want to resale your Flat.
I am totally Fedup with this thing that i am not even getting my money, all due to these Persons.
Please suggest me how to proceed against them or if you can help me any.
I made written complain aginst them in BPTP but no result neither any reply from BPTP.
Actually i booked 2 Flats of Area 300 and 180, bymistake they had given 3% of Discount to second flat(180) but no discount to flat of area300 sq yard.
My no is [protected]
Please stop these gyes from Eating Hard Earned money of Persons like me.
Requesting all persons who is being fraudto please post your complains here.