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Universal Sompo Complaints & Reviews

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Last updated Feb 1, 2024
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Universal Sompo Phone Numbers

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+91 80 2530 0343
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+91 80 2530 0344

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Universal Sompo Head Office Address

3rd Floor, K V V Samrat, 217/A, 3rd Main Outer Ring Road, Kasturi Nagar
Bangalore
Bangalore District
Karnataka
India
560043

Universal Sompo reviews & complaints(108)

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P
palanishankar
from Chennai, Tamil Nadu
Feb 1, 2024
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Request for assistance with car accident insurance claim

Address:chennai

I am writing to bring to your attention that my dzire new vdi car registered with number TN10AU9303 met an accident on 27 th jan 2024 i immediately brought my car to cars india pvt ltd in gerugambakkam. policy no- 2311/69379073/00/000 CLAIM NO- CL23470725 . I explained the details of my caraccident to surveyor external ( Mr muthu kumar) mobile no [protected] but he said that this damaged is not covered under insurance claim. I was surprised...
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R
rajagra62
Aug 24, 2023
Feb 1, 2024
This thread was updated on Feb 1, 2024
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Motor

Address:AGRA

Policy no 2371/64862228/01/000
dated of intimation:14.4.2023
rejection of claim letter dated :4.8.2023
car no:up-80-ev-2392...
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H
hsattri33
Mar 31, 2023
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Deactivate agent code

Kindly deactivate my agent code from sompo general insurance company.my code[protected].
on urgent basis....
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G
Gothadiya
from Anand, Gujarat
Mar 19, 2023
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Mediclaim rejected based on useless excuses.

Hello,

PN: 2825/60990652/02/000
Claim: 333916
Claim amount: Rs. 40, 000/-
Claim approval delayed by 2 months

Universal Sompo company is find baseless/useless excuses when you claim your insurance after 3 years.

I have clarified their query but they don't want to listen.

They rejected my mediclaim based on the below reasons.

1. On further scrutiny...
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P
Priyanktiwari
from Bhopal, Madhya Pradesh
Feb 27, 2023
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Not approving the claim properly

Address:Bhopal
Website:www.universalsompo.com

I have submitted the intimation of car damage on 21st Feb. till 24th Feb i didnt get get any call back from the team for survey. I need to call them again and again for atleast 5 times to get it done. After submitting my car at service centre they took the survey and later on told me that the payment for the policy is not been transaferred to Universal Sompo till now by policy Bazaar (policy purchase date was 31st Jan). they issued the policy...
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Address:Universal Sompo General Insurance Co. Ltd. Unit No 601/1602, A wing, 6th Floor, Reliable Tech Park, Cloud City Campus, Gut No 31, Mouje Elthan, Than

Claim number of my vehicle is CL22195873 and my policy number is USGI/WEBAG/0696156/00/B00. My vehicle was stolen on 17th August, 2022 and I am waiting to receive my claim from past 5 months.

They have responded with the Claim Repudiation Letter where they stated
“insured vehicle was not locked at material time of loss, which invited the theft loss held, which is also considered under breach of policy condition number...
+12 photos
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S
Sachin9728
from Gurugram, Haryana
Nov 21, 2022
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Claim work

Address:Village Pukharpur, Sarpanch Home

My car was hitted after I claim my insurance and company not give some major parts
I got injured from that's because when I close my trunk that's stuck my head so hard
So I request you to resolve my complaint...
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Sir,

i am very much disappointed from the service vo[censored]niversal insurance...
my car is in service centre since soo long and the agents o[censored]niversal sompo are making fake promises day by day...
my claim number is CL22291661
first the insurance company said that survey of my car will happen in 1-2 days that survey happened in one week.
then they said that 3rd party verification will happen in...
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N
Nasirwani9160
Oct 10, 2022
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Bike insurance

Sir .. I met with an accident and accordingly I brought the bike to alfa Suzuki service centre who registered my insurance complaint. Ur rep Mr Dalbir Singh (Srinagar JK Zone) has denied replaced of certain parts. Repeatedly I contacted him for resurvy of the vehicle in my presence but he never agreed and said he will do it by himself and never contact me back for part rejection. He denied the parts by giving the reason that the parts are...
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H
Harry@29
Oct 6, 2022
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Unethical Behavior and Cheating of Service

Address:Kurnool

We have recently undertaken an insurance claim o[censored]niversal Sompo. Not only the MSSA kurnool did a lousy job of fixing they did damages to interior. When asked both by the dealer & Insurance agent (raval) they are very reckless in answering the question. I want a resolution on this.

Policy: 2311/66662948/00/000...
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B
Bikash Mohanty
from Bengaluru, Karnataka
Aug 24, 2022
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Claim denied for car insurance

Address:At Giringo post Balipatana Dist khordha
Website:www.universalsompo.com

Dear Team,

I had purchase my Car Insurance from Universal Sompo through policy bazar platform on Nov 13, 2021 at the time of purchase I never had any claim from the existing policy holder (Iffco tokio) after a Month I had an accident then I went for claim and my vehicle was in Garage for around a month after that I receive my car, now I face another incident where My car went to the garage and this time my Insurance company...
+1 photos
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R
Rajiv Dhoble
Aug 12, 2022
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Due to heavy rain crop loss

Address:At Kongli Post Wanjerkheda tq bhalki dist bidar karnataka

Due to heavy rain crop loss and 100% dameged hens i inform you pleas visit and survey our crop. Thank you....
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Address:3089 st. no 6, new tagore nagar Haibowal Kalan Ludhiana 141001

I had my insurance from your company, policy no 2367/6467910/501000 of car no PB91H1728. This car is accidental and we gave our car to Gulzar Motors Ludhiana to repair but Gulzar Motor asked us for third party affidavit. So in this case Gulzar motor is confirmed for e stamp paper which is now used in the place of normal stamp paper in Punjab according to the Punjab Govt. guidelines . On this Gulzar motor gave me a contact no. of Surveyor...
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R
Raghav khajuria
from Dina Nagar, Punjab
Jul 29, 2022
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Regarding claim intimation

Address:Gurdaspur, Punjab

Your surveyor Vinay Sarswat Pathankot distt state Punjab . Is refusing to give the claim on a car Number CH 01 BJ 8438 & Claim no CL22164005 . Clause of claim Due mentioned on a form . But still he is not . This Is my last waring to Him & To a company that it’s been 1 week to over my claim process has not been started, Insurance means full cover of a car, vehicle fully insured .. or else I will sue him in court .
Mobile no of Vinay...
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S
sanjayhr51ar2374
from Delhi, Delhi
Jun 13, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim-CL22073968

Address:[email protected]

CL[protected] SANJAY KUMAR YADAV / HR-51-AR-2374

LHS window glass and windshield glass both were damaged in one incident which happened on 24th May 2022, and most importantly that time I am driving and same I have mentioned in the claim form and also communicated to the surveyor. I have a recording of surveyor communication where he finally agreed but he confirmed that rest will depend on the office . So once again i request...
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B
Balram0007
Jun 7, 2022
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I lodged a claim with you PA claim no CL21275314

Dear All

I register a claim with you for PA cover before w month but till date I will not get any updation upon PA claim I request you to please share status of PA claim

CLAIM NO - CL21275314
NAME - KRISHNA KUMAR YADAV
MOBILE NO - [protected]...
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V
vikendra parmar
May 29, 2022
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Two wheeler claim

Address:sameer 9324948268, 8291970471

Cl20190121 two wheeler claim hai jo ki company dwara nahi diya ja raha hai kam se kam ak sal ho chala mere dwara sabhi process ki ja chuki hai

mob [protected]...
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D
dharmesh tank
May 21, 2022
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12 ghante se discharge approval nahin aaya

Hi my name is dharmesh tank, my son vanshil tank is admitted hospital which claim number is 302510, and i drop final bill discharge approval, but today is 12 hour passed and approval is pending...
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N
Nithin9299
from Bengaluru, Karnataka
Mar 3, 2022
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Claim number CL21265509 fraud by company staff

Address:Mumbai

Our brezza is 3 years old with lower idv of 545000 vehicle got accident and had a major damage, now insurance is processing our claim under total loss, but i dont want my car to be totalled i requested them but they are forcing me to go for total loss as per surveyor assessment repair cost is 403000 73 percentage of idv i argued with them that as per rule 75 percentage crosses the. Total loss will be considered but our vehicle repair assessment...
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Address:501, JVL PLAZA, ANNA SALAI, TEYNAMPET, CHENNAI

My honda city car got into floods on 30th DEC 2021. I towed my vehicle to the Garage. I had take bumper to bumper insurance from the insurance company. The insurance surveyor o[censored]NIVERSAL SOMPO GENERAL INSURANCE Mr.Sabareeshwar ([protected]), Claim manager (Mr.Durai - [protected]) rejected the claim stating that HYDROSTATIC LOCK has happened and hence we wont approve the insurance amount. I had then attchd a case copy of this same case happened...
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