| Address: | 781028 | | Website: | www.biscootsecure.com |
I lost my tablet on 7 july bearing imei number -[protected] while travelling. i lodged a form complaint over phone on 8 july 2016. i received intimation & claim number - [protected].
I was asked to submit the documents in 5 day. i formally replied that since i am travelling it will take some time to collect it and it will be possible when i reach my place. apart i started to collect and later started to upload documents online (www.biscootsecure.com/claim) as and when i got the documents like fir (sden-911/16/[protected] etc.
Later i sent all original documents by dtdc currier on 19 july 2016 and status of the same is delivered. following is the status report of dtdc
Tracking no.: v30955372r
Origin: guwahati - ulubari - guwahati booking date
Tuesday, july, 19, 2016 status delivered destination: mumbai
I am getting mails that documents are not complete. on the contrary i have had uploaded documents several times submitted to different offices. like the bsnl call barring form i submitted to chapra where my tab lost. they blocked my sim, took the form but not gave any receipt as they wanted to be resubmitted to mother branch. that also was uploaded then mother branch receipt was also uploaded, new sim issue slip was also sent. fir with dr no was uploaded and sent. i am unable to understand what else i require to do.
While taking the insurance the process was smooth and quick but now i am facing huge problem.
The basic for claims -
1. fir with dairy no
2. claim form
3. declaration form
5. bsnl receipt of my request to block and issue new sim.
6. receipt of new sim
7. id and other proof
8. original invoice
9. other documents as relvant
All above uploaded online time to time as and when i arranged those
Pleas help to get this claim settled.
Regards
Amarendra singh kauntey
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