Biscoot Mobile Insurance
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Biscoot Mobile Insurance Complaints & Reviews

S
Shubham Sakuja
from Delhi, Delhi
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Incurance cancelled

Address:Kanpur, Uttar Pradesh, 208006
Website:biscootsecure

I met with an accident on that day my phone was damage and my knee was factured the doctor has said me not to walk nd take proper bed rest for that i have given the medical to the company after that the were asking fot the discharge letter how can i give nd asking for additional prof pf dilay of intimation i gave givrn the docter prescription paper than also they have canceled my claim 1st time i have insured my phone so how come i will be...
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A
abhishek.jha9898
from Surat, Gujarat
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1010063475

Address:Surat, Gujarat, 394270

Dear Sir,
On date which my got switch off before 2 days heavy rainfall in my area because of that liquid get inside my phone but I don't know what happened exactly so I told to insurance compny that I don't know how it's got liquid damaged and when I said them truth. They told me to give estimate copy of this phone from sony customer care I sned them then they said your phone is totally damaged so we will give you half payment please...
+5 photos
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Address:Vadodara, Gujarat, 391440
Website:biscootsecure.com/claim-status.php

I bought samsung mobile model a-500 from Jasmin Mobile, kunj plaza, vadodara Gujarat, . I got it insured through biscoot mobile insurance at Gujarat. 8 months later on my phone displayed crack and as per biscoot process. i have to send them all there require document. SAMSUNG A5, MOBILE, bill, box, estimated sheet, declaration form, claim form, and all what they need they told me my claim is approved and they take my claim in total loss to...
+7 photos
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L
Lakshay Mehta
from Noida, Uttar Pradesh
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Damage of screen mobile s6 edge +

Address:New Delhi, Delhi, 110051

Claim no.- [protected]
My mobile is with biscoot insurance and it s been 2 months i have not got it back this insurance is the worse i have seen in my entire life and when i call customer care nobody is there to pick call and my balance got deduct everyday i make calls and by chance if they pick up call they only part is not there what the hell i mean it is taking too long to get repaired . I want reply as soon as possible and my mobile...
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A
Anoop Desai
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung edge 7 screen crack - claim no - 1010063514

Address:390008
Website:www.biscootsecure.com

I triped and fell a few day back. The phone fell from my pocket and cracked. Now i am running from vendor to servce centre to biscoot. They are doing all in the power not to settle the claim.
Please note my mail as of this moring. This would be the 5th in the last 5 days :

This is incredible :
I call your helpline, i am told i will be attended to shortly. After holding the phone for more than 5 minute, the...
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E
efili25
from Varanasi, Uttar Pradesh
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Claim reference no1210002251/ but still amount not received

Address:Varanasi, Uttar Pradesh, 221010
Website:biscootsecure.com

I have also complected all formalities but still my claim amount is pending from your side (Biscoot) your customer care executive told me that it will be process soon but still i have not received my claim. This is the big question for your company that please reply me have any single claim processed by your side to any one??? And what is your tat to process a claim amount untill / unless all formalities complected by customer side and the...
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Address:781028
Website:www.biscootsecure.com

I lost my tablet on 7 july bearing imei number -[protected] while travelling. i lodged a form complaint over phone on 8 july 2016. i received intimation & claim number - [protected].
I was asked to submit the documents in 5 day. i formally replied that since i am travelling it will take some time to collect it and it will be possible when i reach my place. apart i started to collect and later started to upload documents online (www.biscootsecure.com/claim)...
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D
Dr Bimal Ch. Rath
from Bengaluru, Karnataka
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Claim no. 10100610943 not settling

Address:Mumbai City, Maharashtra, 400001
Website:Website- biscoot.euniversal.co.in

My i phone 6 plus was stolen from my car parked on road side breaking the window glass on 17/04/2016, at Rahama, Cuttack, Odisha, at 5.30 pm. FIR was lodged at Tirtol ps on same day at 7pm. Sim barring was done on 18/04/2016.
All the document received by Biscoot insurance on 25 April, as evident from the reply mail .However company is asking for the original sim barring, of which I have send a xerox copy with original seal & original...
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C
Chaurashiya Rinku
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Damage a screen and touch

Address:Varanasi, Uttar Pradesh, 221002

My name is vikas patel my mo. no. [protected] my mobile model is lg megna. i was purchase that mob. on 14/08/15 at the feeling mobile. (shop name) shop no.17 shastri market sigra varanasi. mob. emei no.[protected] and tin no. [protected] and bill no. 7968 and book no. 160. and my mobile price is 14500. i am claim to your.insurance company because my mob. was damage in some reason. the damage was the mob. screen and i want a claim price...
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S
shailendraP
from Allahabad, Uttar Pradesh
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Lenovo a7000 missing complaint and claim refund

Address:228001

My name is shailendra pandey mo no [protected] & [protected] mobile model - lenovo a7000
Imie no [protected] & [protected]
Perches for cell city mobile shop 236 chowk - sultanpur.
Tin n [protected]
Bill no 9142 dt 29-10-15
My mobile are missing on date 11-7-16 in district pratapgarh
Please note complain & claim my mobile insurance &
I request a refund....
+4 photos
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E
elegenza
from Bengaluru, Karnataka
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Cheated my case by purposely delaying.

Address:Bangalore, Karnataka, 560100

Dear pmit,
Plese advice suitable lawyer to fight against moble insurance for below incident.
I purcased note 4 mobile wih mobile insurance from blu mobiles, sahakar nagar. They sold me universal or biscoot insurance in the name of all india insurance. This insurance processed the document for more than 6 months and after 6months they say i have not intimated within 48hrs of incident/damage of your phone. Because no phone will...
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K
Klemant Christian
from Mumbai, Maharashtra
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Very bad service

Address:Mumbai City, Maharashtra, 390021
Website:biscoot.euniversal.co.in

From last 3 month i'm suffering by their service, in a day i'm calling more than 50 times till the auto-cut always busy,

When i send my documents they said your insurance claim has approved in terms of total loss, i said i dont want any money just repair my mobile display they said no,

They told me to submit my mobile to their mombay office address for claim, i did it as they said, after sending a mobile i...
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D
dinu.sain
from Dhanbad, Jharkhand
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Insurance of mobile - samsung galaxy e700f

Address:826001
Website:biscoot.euniversal.co.in

I have purchased a samsung galaxy e7 mobile on 11th march 2015 and insured it from biscoot mobile insurance co. On 2nd janurary 2016 its screen and display got damaged due to accident. on same day i went to mobile shop for insurance claim, they demanded original mobile invoice, my photo id and adress proof and mobile estimate made by samsung authorised service centre . i handed over all the documents and did all the formalities by next day...
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J
jogender singh
from New Delhi, Delhi
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I want to know about the status of claim

Address:Jaipur, Rajasthan, 302021

1. My claim sent to claim deptt on 06 Jan 16 (as per your web site)

(a) imei no -- [protected]
(b) claim intimation no --[protected]

2. New claim no alloted is [protected].

3.I having messages on the phone that document are incomplete .i have forwarded the incomplete documents in the month of Dec 2015 by trackon docket no 47529104 on 23 Dec 15.

4. it is almost six month...
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A
ashish.1994
from Chennai, Tamil Nadu
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Mobile insurance sony m4 aqua dual

Address:Hamirpur, Uttar Pradesh, 210507
Website:biscootsecure.com

Dear sir
Maine apne mobile ka insurance karaya tha jo ek accident me damage ho gya tha to maine uski compaint inki company me darj karayi... Uske bad inhone document post karne ko kha maine vo bhi kar diya kuch din bad mail aayi ki aap driving licence me signature clear ni h jo ki sugnature bilkul shi h but clear ni dikh rha tha to maine apna driving licence r. T. O. Office ja kr shi karvaya jo 15 din bad unhone dusra driving licence...
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K
karuna chouksey
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Mobile theft claim

Address:Indore, Madhya Pradesh, 452010
Website:biscoot.euniversal.co.in

Hi,
My sony experia c3 mobile was theft in indore at palasia signal, this incidence took place while i was on the signal, a male came and hit me and then my phone fell down, before i get my mobile that person took my mobile and ran away, i even shouted but there was huge traffic for someone to hear me.
I also informed them that this is the incidence happened at traffic signal so as a proof they can check the traffic camera...
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Address:180005
Website:Jammu

I bought samsung mobile model a-500 from m/s sidshewari communications jammu . I got it insured through biscoot mobile insurance agent mr amit at jammu . Two months later on 11.01.2016 when i was using my mobile in while depositing cash in the bank, the customer standing besides me unknowingly struck my arm and my mobile fell down and got its screen broken and i filed insurance claim through company's claim officer mr. Akhil kumar on 11.01.2016...
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S
Shining Handicrafts
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1500071914

Address:Moradabad, Uttar Pradesh, 244001
Website:Biscoot mobile insurance

Imei no. : [protected]
Mibile no. :[protected]
Sir,
M already sent you all documents then why my claim not cleared. Why its showing documents pending.
I want you checked it again and solve my problem.
Its so difficult for me....
+2 photos
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V
vinay7400
from Mumbai, Maharashtra
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Non payment of claim after approval

Address:Nainital, Uttarakhand, 263139
Website:biscoot.euniversal.co.in

I purchased a phone 01 august 2015 i insured it.
I filed a claim and it was approved after 2 months then i repaired my phone and sent all the documents along with repair bill.
Until now i have not any payment. Every time i call them they say wait for 10-15 days . And they don`t reply to my email.
Kindly take strict action against them.
Regards...
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N
nilyamrastogi
from Gurgaon, Haryana
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Claim process delay and no response

Company is a fake company who is not processing the claims it has been observed that they are least concerned about replying to mails or contacting customers. they are just giving wrong commitment.kindly block their license.as they are not processing any claims.my claim intimation number is [protected].please get this claim resolved.kindly register a complaint against this fraud company.for no responses at their end.and no claim process done.br...
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A
Anksr
from Bengaluru, Karnataka
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Worst service

Address:Bikaner, Rajasthan, 334001
Website:Biscoot insurance

This is the most worst service i have experienced in my lifetime
U guys litreally suck
I am forwarding my complain to consumer court see you guys soon there
My contact detail [protected]...
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A
azad lone
from Gurgaon, Haryana
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Needs screen replacement as insurance claim.

Address:190001

Hi my samsung s6edge + .Has got screen damaged.Needs it's replacement. I tried to call ur told free number and and sms but it's not working. Kindly share the procedure of getting it replaced or repair. Should i get it replaced in my city, if so how will i get the payments of insurance claim . Or u will get it done as cash less.
Regards. Azad.
[protected]...
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K
kuldeep724
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Claim reference no 1010061485

Address:Jodhpur, Rajasthan, 342008
Website:biscoot insurance co. Ltd

Dear Team

I have submitted my claim on 14th march and uploaded all required documents on your website and also send the scan copies on mail. I got the confirmation for this but after 10 days i was not getting any revert from your side.
I tried to call the customer care for last 3-4 days and even i also sent a mail for to you for this but didn't got any revert.
after so many times on 1st April your customer care...
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G
Gurjeet johal
from Ahmadnagar, Maharashtra
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Damage of samsung galaxy j7

I have Complent your company that i had loss of my mobile Samsung galaxy j7 and my Complent number is [protected] and your costumer care told me that I have sent email to your mail I'd for process of Complent and form but I did not received a mail and my mailed is [protected]@gmail.com if I don't cover my insurance and Complent solution that after I will Complent consumer foram office of your insurance company ....
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N
Naveen5151
from Mumbai, Maharashtra
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Claim id 1600072454

Address:Jaipur, Rajasthan, 302021

Hi,
i am sending all the documents that were asked for in the attachment above.
kindly check the same
my claim id:- [protected] 2 months ho gye document send kiye huye abhi tak koi reply nahi aaya hai plz jaldi jaldi is pe karwayi kare .
full name :- videshwari singh rathore.

please left me know if any information is left to be filled in or is to be sent....
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M
manish ahirwar
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Loss of mobile samsung grand prime 4g

Address:Sagar, Madhya Pradesh, 470004

I have Complent your company that i had loss of my mobile Samsung grand prime 4g and my Complent number is [protected] and your costumer care told me that I have sent email to your mail I'd for process of Complent and form but I did not received a mail and my mailed is manishahirwar.2011 @gmail.com if I don't cover my insurance and Complent solution that after I will Complent consumer foram office of your insurance company ....
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P
parvendrasingh
from Haridwar, Uttarakhand
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Not paying the insured amount

Address:Mumbai City, Maharashtra, 302004
Website:biscoot.euniversal.co.in

Sir i registered a claim CLAIM NO. [protected] for my mobile Samsung E7 july 2015 with UNIVERSAL INSURANCE COMPANY'S MOBILE INSURANCE
( BISCOOT MOBILE INSURANCE) as its screen got broken. As per the instructions given by universal insurance company and biscoot mobile insurance people i submitted all the documents and got my phone repaired. they approved my claim in august 2015. but till now they haven't paid the amount. Every time...
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N
nazam
from Chandigarh, Chandigarh
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Not clearing my claim approved amount

Address:Allahabad, Uttar Pradesh, 211003
Website:biscoot.euniversal.co.in

Sir, My mobile samsung S 5 damage claim ref no [protected] has been approved on 2nd july 2015 of 30274 Rs, but till now they didnt clear my amount, when ever i call they told me to wait 10 to15 days, six month has been gone but 10 to 15 days didnt come, company given me number of kamlesh ([protected]) to contact he also giving same ans frm 2 month now kamlesh has told me to contact chetan ([protected]) frm mumbai, but he is not my recieving...
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