Biteclub — More complaint about bad services and quality of food

Address:

Gurgaon, Haryana

Placed the order in dinner and got the confirmation . After 1 hrs. I made the first call when this'guy' said everything was packed and the delivery guy was just leaving. Please bear in mind we had guests at home for dinner. Around 10 we made the next call and thereafter few more calls only to hear that the delivery guy was on his way. we called again and was told be the earlier'guy' that delivery would be in another 5 mins. By now or guests started leaving and we were totally and completely embarrassed and somewhat humiliated. In another 10 mins we were called by possibly their management who said there was too much rush that day and it would take another 20 mins. By now we weren't hungry anymore. Few more calls and we were eventually able to get hold of the actual delivery guy who after a couple of more'am almost there' messages, delivered the food . We had lost the desire to
eat but since we had already paid( through card) we tried the food which was extremely average by taste. All put together this was the most terrible
experience ordering via Biteclub...Really Worst experience.