After filing the form on June 8th for BITSAT 2022, when I tried to make the payment through Paytm gateway and SBI net banking, the money was debited from the bank worth rupees 3417.70 rupees. The bank reference no and order id was generated in my Paytm app as this gateway was chosen. Although as soon as I clicked "return" to come back to the form it said, the session expired and the page was not displayed. I waited for some time but the form still showed incomplete. I called SBI customer care and they asked me to file a complaint after 24 hours. So I issued a case by SBI on 9th June regarding my money. On 11th June, they closed the case saying" As confirmed with the merchant, the transaction was successful and settled on 8th June. For more details, call your merchant." Since the last date of filing the form on 8th June was till 10th June only. I filled the form fees again on June 10th after waiting for 48 hours which is 3400 rupees via PayU money. I have all the transaction IDs, and mail from SBI in writing as proof.
I would like you to please investigate the whole issue and kindly refund my money back to my original account. Was this information helpful? | 
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