[Resolved]  Blackberry — complaint regarding bb z10 mobile

Address:Agra, Uttar Pradesh

Dear Team I bought a Black Berry Z 10 Mobile 2 months back but after 10 days of purchase it starts showing hang problem on regular basis. Following are the details of the phone:- JOB SHEET NUMBER: - [protected] CUSTOMER NAME; - ANKIT AGARWAL MODEL: - BLACKBERRY Z10 As per my discussion with customer care team they assured me to provide new phone as replacement, but after few days they change their words and now saying that we can’t give you the same model as replacement, we can provide you any lower model of blackberry instead of Z 10. I don’t find any logic in that, if I bought Z 10 why should I go for any other model that to of a lower level. Please look into the matter and do the needful ASAP.
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Aug 14, 2020
Complaint marked as Resolved 
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    Agra
    Uttar Pradesh
    India
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