Blackberry Complaints & Reviews

I purchased a trouser from Your Kashipur Uttrakhand outlet and it fades just after a wash. i have been buying your product and regularly use it but now onwards i am not going to buy any balckberry product. i purchased B91 fitted khaki trouser under Bill no. SC-1-200 on 6th July 2021. sales manager refused to take action either return or exchange. This is veru Costly pant i.e. 2799.i want immediate action

Store manager didn't know how to talk abusive language is used by him

Hello sir/ma'am,
I am purchased of blackberry suit in galani showroom, address : k k market, pune-satara rd. Pune 43. Contact : [protected] dated on 25th june 2018. Receipt no. 107, cell no.[protected].
It got faded only trouser in just 4-5 times use. This issue regarding i am co-ordinate with showroom blackberry department person but, his side not came any positive response. He said me, i ask regarding your issue my management but, my management not accept your issue. That's why not possible replace your defected trouser of suit.
Sir, i want just clarity why not possible replace my defected trouser of suit.

Best regard's,
Nivritti maskare
[protected]
[protected]@gmail.com

Myself veer kumar from mysore, karnataka state, india. I have ordered blackberry evolve from amazon. It's almost 4 months and the mobile is not working and there might be some software glitches with the phone. I am not able to get it replaced or get my service done. How to claim warranty everywhere in india is of paid service. I still have warranty period. Why there is no proper service centers in india. Give me a solution for this how to over come this issue. Pathetic service by your team seriously. I want my service done at the earliest or give back my money. Is this the way you treat your customer. I have contacted many and without any further option i am contacting you sir.. Please check with this and do needful.

To whosoever may concern
This is regarding fatal issues of my new mobile Blackberry Evolve which I bought before 3 days hoping it would be the same satisfactory mobile that BB gives. But unfortunately the device was not up to the mark. The software issues and overheating is killing the mobile. I mean I don't use heavy games and stuffs but the mobile heats to an extent If I use any social media for 10 minutes. Looking at this point BlackBerry has disappointed me so much. This is my honest and humble request to you to atleast go through the product and offer best experience to the other new buyers who hope that BB Evolve is a fantastic product. I am a true BlackBerry fan for life but this product totally disappointed me. Please contact me as soon as possible regarding the issue and don't make me feel inconvenience about the best brand in the history of mobiles.

My mobile imei : [protected]

I purchased a black color trouser today from blackberry store at gorakhpur. That trouser neede some alternation so i was given a time window of two hours to get it. When i reached to the store after two hours the store was closed because of the local strike. So i asked one of the staff there outside rhe store to call the owner of the store. I keep on asking to call but he didnt call the owner instead he keep on iterating that owner is blackberry only. He was talking so foolishly that i got angry and despite of shouting on him he didnt call at all. When i asked to giver the owners number he refused that he cant give that. After a lot of scene a second employ called the owner. This is worse experience ever with you. Please do some needful. Please do reply at [protected] bill number btbt0005127

Hi

This is disgusting blackberry. I have bought your shoe on 20th july from lifestyle in gurgaon. Shoe quality is so pathetic that even in one rain the whole colour of shoes got faded away. I spent almost 2000rs on it and this is what i got after that. I am even not wearing it from the past 2 months. I am shocked by the quality you provide. Thats the worst. Even in my worst nighmare i would have never thought that the colour of shoes will fade away in the first rain itself. I need you take some appropriate measure

Regards
Somansh
[protected]

Dear sir/ madam,

I have purchased a blackberry jacket from lifestyle store, pheonix market city, pune on dec 2'2018. The jacket is defective as all the elastics of the jacket are loose. I want to change the jacket but the mall is very far from my place. I would appreciate if you would help me with the alternate solution to exchange it. It is almost impossible for me to use the jacket and also to go so far again.

My BlackBerry z3 sim slot was not working tell charge 1200 hundred, I told me that they will replace it but they given me by doing just a solding in it withing 15 days that broke again.i want actual charge for replacement. Kindly contact me on [protected] and email me on
[protected]@gmail.com, it's too urgent. This is done by BlackBerry service centre of patna

I purchased shoe of blackberry from central greater noida (Grand venice mall)
The t of purchasing the seller told me qarranty of shoe for three month.. But when i used this shoe with in 1 month the shoe got faded and got wrinkled very badly then i raise the complaint to central but they didnt respond yet... And today i recieved d call from central and they directly told me no to help... I baught this for aroynd 2000 inr

I love BlackBerry like any die hard user but recently John Chen says this and that about BlackBerry 10 sales aren't good/are good and he has a plan but it's not as a consumer I could do his job with no hands the point is that BlackBerry don't really advertise Blackberry 10 on TV Radio and leaflets flyers many who go online are too busy to look for these ads for BlackBerry 10 devices BlackBerry Needs to advertise in More known In your face place like a TV commercial like Apple and Android do if BlackBerry want success they commercials or i and many will assume BlackBerry Is Freakin Dead

GET ADVERTISE I'm sick of doing the work to get people back to black as they won't listen I'm not a business man or salesman

Please John Chen

I had given blackberry Passport to service centre on 13th dec 2016 and expected delivery date was 27th dec 2016 but still my phone is not repaired... I called the store and i am getting the answer that BlackBerry is shifting there main service center from Bangalore to Delhi and they are unable to submit my phone ...my phone is still with blackberry service center ...and they cannot tell me how many more days it will take ...
This kind of service is really not expected from blackberry...i am really very dissatisfied from the service..

My mobile imei no.is blocked and cnt access my mobile and service center also recjected my mobile and i am going for this option to compatain in this subject please reslove my problem as soon as possible or give me a new mobile phone because i have buy i new mobile from ebay online shopping market and also not inserted the sim now please help me out in this probolem for better option and request to slove as fast as you can

My blackberry z3 damaged submitted to thane eternity service centre on 8.7.2016. I received a call to confirm estimation. After confirmation of estimate i have been assured that i would get it within 6/7 working days. Work order no bb/ete02/ci/7/16/0001190. I have personally enquired again i have been assured date 11.8.2016. But till not received any call or handset and on website it shows in progress

From jan'17 whatsapp will no longer be available in blackberry leap.
Strange!!! I am using blackberry for quite sometimes. But it is a new problem.
I am using bb leap.
As an ardent user of blackberry, i am
Requesting blackberry to see this matter on priority basis.. Otherwise i will have no other option except shifting to some other phone.
Please solve the matter as easy as possible.

Dear black berry,
We have been a delighted customer of your products till this incident.
Which i regret to bring in your notice, i have recently gone to blackberry to purchase a new suit (samdareeya mall jabalpur m. p) the behavior of the manager (sameer) there in the shop was intolerable. his usage of words and tone was very harsh and not up to the blackberry standards
Not only this but when i sent one of my staff members to pick up the altered suit the behavior of the manager (sameer) there in the shop was intolerable.
He has no respect for the customers who walk in at the shop. and his body language and the usage of words for the customer’s don’t go with blackberry standards.

I would firmly ask you to take some strict disciplinary action against him.

I had submitted my blackberry passport on 28th may in sg infotech, borivali, thakkar mall.

my fone is under warranty,
i had over heating, network issue and batery draining problem,
after 10 days they gave me my phone and stilll not repaired,

i am soo disheartened by their service beccause i am a debicated blackberry user, fromm past 7 years,

kindly take my complaint against SG infotech service center, borivali

Sir,
I am Austin Sinesh Das is a blackberry user for the lat two years. I am using a blackberry phone and its add ons.
I am writing this petition that I bought 3 hand free from blackberry worth of 1000/- . But nothing is showing a proper life in its usage. In the market I get the same product for about its half of range from some other company. But I am using blackberry product because I had a trust on this product and for that only i paid this high amount.
I am sorry to say that the company cheated me by exploiting its name and giving me a bad product.
So I am herewith request you to do the necessary action for getting my complaint resolved

BlackBerry classic: reset the factory settings= blocked the antithief function.
On internet i can get access, butnot on my device.

Nobody in the world is able to contact BlackBerry in order to deblock my device into the BlackBerry server!!
Collblue Belgium who sold us the device decline all responsibility!

I have an 8 month old BlackBerry classic unusable!!

My name is ishfaq and i submitted my blaberry z30 phone at jannkpuri blackberry service center. it has been allmost 10 days that there is no reply from them as this is my official phone and i needed it urgently. they are not entertaining my calls even so please take action against then.
job sheet no.[protected]

Dear sir, i have bought blackberry z30 on oct 7, 2015 with imei no-[protected]...within one month o[censored]sage its display got blacken...n i took fr reddington service centre in r.s.puram (coimbatore, tamilnadu, India)...they first changed the display and gave me and on d next day itself display was not working...so i went and asked for a replacement...they accepted my request for the replacement...[U]now its been 42 days since i gave for replacement[/U]...still i dint get my mobile...when i asked for it they r sayin that it ll b received within 3 days or so...like tis it went fr 42 days...am totally fed up with these guys...i ve never seen or heard of such a worst service centre till nw...today i asked fr it..they said they ll give tomorrow...very very worst

I bought an blazer from Blackberry, Elante Mal, Chandighah. It was not of my size so manager suggested for alteration. The alteration was defective. The manager was not able to agree to the point that the alteration was defective. After long struggle I was able to convince the manager by wearing a new blazer that the alteration was not proper. He called the tailor again and re-altered the blazer which was not proper again. He is not willing to refund the money and I still have the defective item with me. It costs 6000.

Get error not start phone ( error 10 00 15) IN BLACKBERRY z3

i am NOT getting any authorized service center in Mumbai.

Please give me Address & Contect number of service center near Ghatkopar Mumbai

there is no help line number for blackberry customer care

i called all number which available at black berry site & on internet but its not work
WHAT I DO?
[protected]@gmail.com


please give me details

I have purchased blackberry mobile exclusive store at DB. Mall bhopal m.p. 462011, and my invoice no. BB-576, Z-3, black, [protected], dated 26-oct-2014, my one year warranty not complete, and software not working, checked by mobile services centre in pune, he was telling me that your mobile not in warranty and today date is 18-Oct -2015, why r cheating with me. I have complain againes to dealer and company. Kindly solved it. Bcoz your no. Not in service. Note : Kindly check the image. I have attached.

I have bought Blackberry Z10 mobile with IMEI:[protected] and PIN: 2B76B714. from Flipkart.com on 1-3-2015. Now am having software complaint. The blackberry authorised service centre at cochin with following adress ENSURE SERVICE SUPPORT INDIA LTD, COCHIN-18. PH: [protected] denied me with warranty.

Dear Sir,
i was near Ranipur More(Haridwar) i was having tea in tea stall when i was going from there to my home in the mid way i found phone is not in my pocket do i asked many people near the tea stall i also call to my no [protected] from the phone of tea stall owner earlier it was ringing but after that it was switched off
girish joshi
alt no-[protected]

Block IMEI Number and Kindly trace my lost mobile BlackBerry Z3 I would like to make a complaint regarding my lost mobile phone. I lost my mobile phone while travelling from Bangalore to ernakulam on July 06, 2015. bangalore -ernakulam intercity express ...I noticed that the mobile is missing from my pocket. Please find the details of the mobile phone below. Mobile details: My Name:jibin sebastian Phone Model : BlackBerry Z3 Make: BlackBerry My Email :jibin [protected]@gmail.com Missed Date: july 06, 2015 IMEI No :[protected] Sim use : BSNL Mobile NO : [protected] : [protected] I Kindly request you to trace and find the mobile. Please block the mobile using the IMEI number mentioned above. Please treat this as my complaint and I request to take necessary action to get back the mobile. Please let me know if you need any additional information. Thanks, jibin [protected]@gmail.com chakkungal (h o) sreemoolanagaram (p o) edanadu pin:683580

I was a loyal customer of Blackberry- Purchased bold twice, now using Q5 as Q 10 was not available from past 3-4 months. Problem faced from day 1 but nothing was resolved. It is very depressing for us who believed in blackberry product even when the company was dying in such a huge Indian market. This company should actually die if they cannot extend there support to there loyal customers.

Issue : My Blackberry Z10 was giving the issue, so i went to Blackberry Service Center, they asked me to give Rs / 1200, i have given the same based on their request after waited for four days, they said Blackberry Z 10 is having motherboard issue so either you get it repaired or get the new one by paying Rs / 10500 . I said i dont want Z10, give me some other Model and tell me what amoun to pay more, they were reeady to give me give Blackberry Z3 and asked me to give RS / 13500 more, i agreed and told them to go ahead . Now again its more than 4 days, Blackberry service centre is not responding and giving me any feedback. What to do now ? Location Address :Blackberry Service Center Mobile Phone Repair Shop Address: A-25/31, Middle Circle, Connaught Place, near Bertos, New Delhi, Delhi 110001 Phone:[protected]. Please help !! Regards Ashu Sharma

This is regarding the Blackberry Curve 9320 with the following details: IMEI No. : [protected] Date of Purchase : 08/11/2013 Merchant name: Sameerz Blackberry Exclusive Store I have been facing the following problems in my phone since past 2-3 months. 1. The phone hangs quite often and in order to bring it to normal, I have to remove the battery each time and put it again . The phone starts working again only after several tries. 2. The phone overheats even when no operation is being done on it 3. The battery back-up of the phone is only up to 3-4 hours. As a responsible customer I took my phone on 30/03/2015 to the authorized Blackberry service center in Bhopal at Kartar Arcade, Ug-22, Raisen Road, Near Capital Petrol Pump. There my phone was deposited and I was informed on 31/03/2015 that my phone will be sent to Blackberry for handset replacement. Then I visited the service center again at 08/04/2015 and to my shock and utter disgust I was told that my phone is out of warranty. The point worth noting here is that my phone's warranty expires on 08/05/2015 and I took my phone to the service center on 30/03/2015 but still it is showing out of warranty. The people there told me that they will mail to Blackberry discussing my issue. On 15/04/2015 I got back to the service center and to add further to my shock they informed me that the service center has been closed down. They suggested me further to take the phone to any service center in Indore. Now I have been quite a loyal customer of Blackberry and have always reposed faith in the name. This incident has left my faith shattered. I have following issues, the resolution of which I expect as soon as possible before the expiry of the warranty of my phone 1. How come my phone is showing out of warranty on 31/03/2015 when it has a warranty upto 30/05/2015? 2. How can the service center be closed down suddenly leaving the customers nowhere and thus troubled.? 3. I have already spend a lot of precious time, energy and fuel behind all this but to no avail and my phone's warranty date is also approaching. I shall not be penalized for the mistakes of Blackberry or your people at the service center. ABHI JAIN Mob. No. [protected]