BloomsVilla Complaints & Reviews

On May 14th 2023 we ordered a Bonzi flower and cake to send to our sister and husband on their anniversary. The site showed same day delivery and we chose the items and paid for it and they send mail saying that order is been processed and would deliver between 12 and 3pm on same day. But I tried to contact them after finding negative reviews about them and then no response mailed then and got mail saying that they doing the processing and status changed to assigned to delivery team and then we kept waiting till their standard time past 9pm no repones as my sister and husband said nothing received yet as we did online from Australia. Tried to contact them on phone and mailed them and then last they send mail at 5:45am 15th May stating a smile is delivered then understood that would be scam so reporting this and complaint raised on their website as well but no use.

I placed an order on this website on 14th May 2023. And did not receive my order on the specific date and time. I want to get my refund from this fraud website. I spent 2200 inr.
They sent me this email when I placed the order.
Bloomsvilla
ORDER BV23160422
Thank you for your purchase!
Hi Tanushri sharma, we're getting your order ready to be shipped on 14-May-2023 Standard Delivery- Free - 8 AM to 12 PM *. We will notify you when it has been sent.

Note: If you have any queries related to the order or need any changes, please send us an email to [protected]@bloomsvilla.com. Do not place new order to correct any information.
We do not call you to demand payment or issue a refund. BloomsVilla will send you or ask for information in the email only from [protected]@bloomsvilla.com.

I also filed a complaint on their website.
Dear Tanushri sharma,

Thank you for contacting Bloomsvilla.We acknowledge the receipt of your communication for your Order #BV23160422.
We will attend and revert to your feedback in two business days.

For any further assistance, Please contact at[protected].

Regards,
Customer Support
Bloomsvilla
Incident Created By Tanushri sharma at 14 May, 12:40 pm

Please help me to get my refund. I am a student and saved my money to get flowers for my mother on Mother’s Day.

Kindly help!!!

My order No BV23161482 has not been delivered. Customer support is not responding

My order no. BV23164637 is not traceable and company is not attending my calls.There is no communication about the order from company. I want full refund of my money Rs. 1049

BV23163115 order id
This is is not delivered yet and it was meant to be delivered today
So much careless from your site
I want it delivered asap by today itself

BV23162850. Order no

Time slot not met

Phone keeps repeating that it is busy

No response on chat

Order was from the UK

Didn't deliver my product its a scam

Order No : BV23158721
Vendor not only charged for the delivery but charged extra to ensure the Mother’s Day flowers deliver on given time

Flowers are not delivered
Opened support case, no response there
Called multiple time, nobody is picking call

Chat agent is non responsive after I gave the work order

Order No : BV23158719
Vendor not only charged for the delivery but charged extra to ensure the Mother’s Day flowers deliver on given time

Flowers are not delivered
Opened support case, no response there
Called multiple time, nobody is picking call

Chat agent is non responsive after I gave the work order

Order no. BV23159750...i ordered a cake as a midnight delivery last night at 11:30 they sent me a text saying that we wontbe able to deliver your order today midnight extra charges will get refunded and made surethat they will delivermy order today btwn 9 am to 12pm but its still not delivered ..i have send emails to them called them 100s of times but no one is responding from thier side, they are not even picking up the call the line is busy since morning ...refund my money

I ordered #BV23157950 on 8th May and the delivery date was the same day. They have not delivered it and the call is not getting connected even after trying for hours.

Please ask them to refund the amount.

I had placed an order with Bloomsvilla, just got an email for delivery, however my order was never delivered.
I have tried to contact them numerous times but the customer contact number was never received.
I really demand my refund of Rs.1950/-

Hello sir/mam
I had ordered a gift for my friend on 30.04.2023 (BV[protected] they had promised to deliver within 24 hrs..but it's already been 48hrs the gift is not been delivered .The recipient had asked the delivery agent to get the parcel in morning as it was raining and the agent had also agreed to deliver in morning. But not delivered, and customer support is worst they have not responded properly.
We need the product ordered or refund.
Kindly find the screenshot where product is on-hold status .
We need a proper communication by the company.
Don't play with the customer money which ur company never be successful

I ordered some pink roses on 1st May, 2023. I didn’t receive them on the same day so I mailed the company for a refund. They aren’t responsive at all. My order number is BV23156675. Please initiate the refund

I ordered some flowers but they didn’t arrive on the same day. I mailed them for a refund but there is no response from their side at all.

I ordered birthday flowers for my mother a few days ago and 1 day before delivery they say those particular flowers arent available in that 'region' and they'd just delivery roses! My mother hates roses and I am sure there is no compensation for the orchids I ordered in terms of value and love for my mother. I just saw all the reviews of this company and regret using this company. Someone needs to shut down this company with all these 1000 complaints. I asked for a refund and they wont answer.

I ordered flowers that should have reached the destination by 6 pm on 24/4/2023 but its not yet received and customer care is not reachable at all . I placed the order 4 hours before so it reaches the hotel before 8 atleast but no updates from the website or any delivery personal about the order.
order id : BV23155633

it seems like its a total fraud website and should be banned from India.

Please take serious action against these people's i don't know why they are running this organisation they are cheaters they are spiling customers satisfaction take action i need my money back rs 599

I have mailed them, regarding my order this my order no. ORDER BV23154097 i have order a birthday cake to deliver it on April 22 morning hours, after seeing all the reviews i am afraid that I will disappoint my special one.i can't track my order.

I called many times and mailed them no response

If they disappoint all the customer like this, they are not rescpecting customer time and feelings

Order number BV208800
Delivery date 11th april 2020
12pm to 15pm
Roses and Lilies ×1 costing 1399 inr
"Prateek dey
Thubrahalli ext. Road
560066"