[Resolved]  BloomsVilla — I have not received my order/ refund

I had placed the order on 31 night and I wanted that order at midnight.
After my payment process, I was waiting for my order then I contacted to customer care but After a long time the customer care said that the order cannot be delivered now.
Then I mentioned to customer care on chat and by mail that if you can't deliver ok then cancel the order.
But again next day I got a call from courier boy for cake delivery at 12.50 pm.
Before delivering, BoomsVilla company did not even ask where the customer is.
I was staying at hotel the boodhi tree in Shimla and my checkout was 11 am on 1st jan2023.
What are these things that boomsvilla company trying to deliver forcefully.
I haven't received any orders.
Kindly process my refund.

Please help as my order id : BV2212455
Link :

https://www.bloomsvilla.com/collections/send-flowers-to-shimla?utm_source=SEM&ut...
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jan 4, 2023
Complaint marked as Resolved 
I had placed the order on 31 night in Shimla hotel the boodhi tree, I wanted that order at midnight. After my payment accepted, boomsvilla customer care told me that they can't deliver this product at midnight. I mentioned on chat or by mail that if you can't deliver ok then cancel the order. But again next day I got a call from courier boy for cake delivery at 12.50 pm. Before delivering, boomsvilla did not even ask where the customer is. I was staying at hotel the boodhi tree and my checkout was 11 am. I informed them that I already left the hotel as I told you still they wanted forcefully to deliver order I haven't received any orders.Raised concern to customer care and doing follow up from last 4 days but no one is resolving my issue . It seems customers are not important for you . Kindly process my refund.
BloomsVilla customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BloomsVilla
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    517
    Pending
    0
    Resolved
    12
    BloomsVilla Phone
    +91 34 7469 1424
    +91 76 0220 4467
    BloomsVilla Address
    Willson Garden, Bengaluru, Karnataka, India - 560030
    View all BloomsVilla contact information