[Resolved] BloomsVilla — Product not delivered Order - BV23161205

Sijo & Jennifer

May 15, 2023

Address:

Willson Garden, Bengaluru, KA, 560030

On May 14th 2023 we ordered a Bonzi flower and cake to send to our sister and husband on their anniversary. The site showed same day delivery and we chose the items and paid for it and they send mail saying that order is been processed and would deliver between 12 and 3pm on same day. But I tried to contact them after finding negative reviews about them and then no response mailed then and got mail saying that they doing the processing and status changed to assigned to delivery team and then we kept waiting till their standard time past 9pm no repones as my sister and husband said nothing received yet as we did online from Australia. Tried to contact them on phone and mailed them and then last they send mail at 5:45am 15th May stating a smile is delivered then understood that would be scam so reporting this and complaint raised on their website as well but no use.

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May 15, 2023

Complaint marked as Resolved

the complaint has not been resolved when i checked the status it was showing as resolved so the matter has not been resolved yet shall i put another complaint again or please register the complaint as unresolved

BloomsVilla customer support has been notified about the posted complaint.

May 16, 2023

Updated by Sijo & Jennifer BloomsVilla send a mail stating they delivered it item with a smile what total crap it is and I need it resolved by having my payment refunded.

May 18, 2023

Updated by Sijo & Jennifer Someone claiming to call from Bloomsvilla called my recipient yesterday and told that complaint is lodged so now they cant deliver the item but will give voucher for refund to give to bank to get it which no one has heard about and asking the recipient to pay more to get the whole amount back. kindly please consider this as very serious and have to ban this site as people should not be repeatedly scammed by this people. Instead of refund the amount they are bringing new ways to loot you more