BloomsVilla Complaints & Reviews

I placed the order reference BV23197915 on 17th November 2023 for ordering Birthday cake for my dad. The order was to deliver on 20th Novemeber. I checked with the pin code and it was confirmed before the order. in addition, I paid extra to deliver it before 9AM. But the order was not delivered on time. I called the customer care then and they confirmed that the delviery will be done before 6PM as it is outskirt area. I beleived their words...

I was Ordered a Cake on 19/11/2023 but I want to Cancel the Cake Because the Cake was Not Delivery till Now But I mailed them, making phone calls so many times and Raising complaint in Company Website but till I have not got a proper response for my Refund amount But Now they are not want to Refund my amount please Help me to refund my amount Sir

I had ordered for a flower bouquet on 19th nov 2023 from bloomsvilla to be delivered on 20th nov 2023 for a birthday function, but it has not been delivered still. They have cheated me, I need the refund of Rs.900/- to my phonepay immediately. Kindly take the action soon Sir.
My order no. is ORDER BV23198350
Placed order on 19th nov 2023

Horrible arrangement. Lilies broken and roses withered. I never expected such cheap quality flowers for 1379/-. Please give back the money or do something about the flowers. Very disappointing

On 9th Nov 2023 I ordered a cake delivery for mid night delivery around 7.30pm and I paid Rs.1008/-
Including delivery charges of Rs. 250/- for mid night delivery

They didn't deliver in the mid night and I asked the same in customer care next day i.e. 10th Nov 2023 morning they told that will deliver today( They told the reason for not delivered was afternoon 12pm is cutoff time for same day delivery)
br...

Placed an order for 1 cake and 2 money plant for next day delivery and the order got delivered late with missing one money plant. Cake provided was different from the picture which I am disappointed about. However my concern is the missing plant which was charged for.

Hi

I ordered (Number - BV[protected] bouquet & cake on 5th Oct evening amounting to 1749 with paying additional amount of 250 for delivering the same in midnight.

Order was accepted. While chating with customer care executive in the night as i wasn't getting any update, cam to know that it can't be delivered midnight. I requested for cancellation to which they said cancellation can be done only via sending email...

Bloomsvilla Order BV23192605
I placed this order on 18th. After paying and placing order I have been asked to pay more 200rs. I was not ok as no one gets amount after processing an order in the name of service fee. I asked them to cancel. They are asking for a cancellation fee. I'm not.ok with that. Th mistake is completely theirs. I need a full refund of 899.

Pls help.

Thanks
Sreeshma

This is regarding order BV23190251.
The presentation of the bouquet was bad. Fillers were plain leaves. Bunch of Roses were not trimmed & arranged.

Dry fruits are stale & rancid. Hopeless presentation. Have kept them as it is after checking. You may collect the same and have a replacement sent.

This is very disappointing. Do you really care, as your I'd suggests? Sorry to say I will strongly not recommend your services.
Repeated attempts in the last 3 days to contact telephonically & via email, I get a patent response that it is fresh.

Hi, my order number is BV23190132, it was supposed it be delivered on 5th oct between 12-3pm IST whereas there is no status of the order, it says assigned to delivery partner, but how can i know who the delivery partner is, well now that the occasion is over, we don't need the cakes and gifts, It was disappointing. I am requesting for my refund via mail and calls but there is no response. Help me getting my refund of 2200 rupees in the same account I paid from.

I ordered a cake and the delivery was supposed to be on 4th of October 2023 between 18:00 to 21:00 IST but I still didn’t receive the package and I’m totally unsatisfied with the customer service I want my refund

No response whether it is a call or customer care.
Products was not delivered at all.
Supposed to be delivered at 17 september 2023 by 12 pm according to the company even though it was to be delivered pn 16th september 2023, the same day I placed the order. So far, there is NO DELIVERY OR ANY CONTACT.
REFUND OF 629 RUPEES SHOULD BE ISSUED. Please help!

Order was placed on 16th september. It was supposed to be delivered on the same day. But after the payment they revealed the delivery date to be on 17th september 2023. By 12 pm. I tried contacting them by various ways. No response. My money has been lost. More than that I could not surprise the receiver and failed in that. It is quite saddening. I want a full refund of 629 rs. This is clearly cheating behaviour.

I had ordered worth around 2900/- change items but not delivered they are telling amount is not refundable purely CHEATING MOBILE NUMBER IS [protected] pls refund the money

Order No- BV23183267 is to be cancelled.
I had ordered for same day delivery of Rakhi, but even after 20 days, it has not been delivered.
When requesting for cancellation, they are denying.
Please help me to cancel the order and get refund as it is of no use to me

I ordered a combo set of two rakhis and sweet box of same day delivery on august 31st. It cost about 2600rs. It’s been 10days now. There is no proper contact number provided. Couldn’t reach the customer care. After trying different ways I got a mail that we confirmed your order, soon you’ll get a tracking id. What will I do with the product after 10days of festival.

I had ordered a product from Bloomavilla and they never delivered the product. They have refused to give a refund or help with processing the order. The customer service is not helpful and will not respond

Hi Team,

I'm writing this email to raise a complaint on my order placed with Bloomsvilla.com on 29th of August 2023 with prepayment. It's Been 10 days now, and order is not yet delivered, neither they have contacted us yet with any kind of assurance.

I have been sending several emails following up on my order, and the response is very late and copy pasting the same response every time I follow up with them....

First time i used this service and i must say its a worst service, today he received the parcel and dry fruits are smelly, infact the rakhi is not same which i order
if you want you can take this back because that dry fruits so smelly.

order BV23181306

Mera order abhi Tak deliver nhi hua h isliye mere amount ko refund kr diya jaye.