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Blue Dart Express Complaints & Reviews

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Updated: Mar 17, 2026
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Blue Dart Express reviews & complaints page 114

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A
Akhilnath Viswanathan
Oct 2, 2020
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Address: Bluedart adur, kerala

Poor service... Such a pathetic service, not informing us after the material reached the office, we tracked for the status they informed thst the consignment came but wont deliver and need to come and collect the material, as we dont have time and travel distance is another issue and two three days pending consignment to sort out. We paid for the delivery already and the lady staff approach is pathetic. Bluedart should not keep just unprofessional staffs. Its been many years their approach is same as you can see in reviews
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    C
    cprafulm
    from Ahmedabad, Gujarat
    Oct 2, 2020
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    Waybill no #[protected]
    The parcel was supposed to delivered on 30-sept-2020. Instead the status changed to consignee not available two time even I am available 24/7 at mentioned address

    Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

    Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.

    Please help!!!
    Blue Dart Express customer support has been notified about the posted complaint.
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      V
      Venkat Prasanth Kambala
      Oct 1, 2020
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      Waybill: [protected]

      The parcel was supposed to delivered on 01/10/2020. Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery

      Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

      Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.
      Blue Dart Express customer support has been notified about the posted complaint.
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        P
        pradeep Raveendran nair
        Sep 30, 2020
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        I had send courier from Tinsukia (Assam) to Kottayam (Kerala) on 16.09.2020, its consignment number is [protected], its my house hold item's TV, stove, table fan, etc, I received my courier on 29.09.20 but my TV is damaged due to irresponsibility of courier service, I had already give them the declaration about item's I'm sending still they don't care about it
        Blue Dart Express customer support has been notified about the posted complaint.
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          R
          Raju Khipal
          Sep 29, 2020
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          Address: Lehra gaga ward no. 3

          My applied bank kit still not come in my hand while the delivery date was[protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            J
            jeevan m
            Sep 28, 2020
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            Tracking code shows — prohibited area/ entry restricted for delivery. Courier has an important thing. Please if my oincode is restricted give me bluedart address i will come and collect
            Blue Dart Express customer support has been notified about the posted complaint.
            Way bill no is [protected]
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              N
              Navi0210
              Sep 28, 2020
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              This is in the reference of my courior no-[protected]
              Which has to be delivered at my office address but unfortunately i was not in the office because we are working from home and coming only two days in a office. So i told to to the runner to deliver to our security guard and when i "ll come to office i collect the same. Without listing complete he disconnected the call and left from the office. And even customer is not responding in polite manner...

              Kindly look into this urgently as i need that courior on urgent basis.

              [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
              I did not received a pacakge but the executive has kept the order has been delivered .
              The executuve has called on phone and said that he arrived at the address and nobody was there where as in actual he did'nt come there and then the call made was from my side that still waiting for collection of my pacakge.
              Please resend my pacakge
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                A
                APN Rao
                from Eluru, Andhra Pradesh
                Sep 26, 2020
                Resolved
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                Resolved

                Address: Hyderabad

                Waybill no: [protected]. Consignment is not received by me, though i have been at home. However the tracking status says i have received the item. It is possibly delivered to wrong address. Kindly trace item and deliver to me.
                Sep 29, 2020
                Complaint marked as Resolved 
                I received two separate messages one from amazon and second from blue dart. Amazon delivery was received but I still expected a bluedart courier to arrive. There was no quick way to enquire from bluedart, such as the delivery agent's phone number. This led to lodging of a complaint from my side. I got the clarification from bluedart now that Amazon was delivering an item through bluedart, and that both messages were for delivery of the same item. Hence complaint is resolved
                Blue Dart Express customer support has been notified about the posted complaint.
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                  A
                  Anand kumar kushwaha
                  Sep 26, 2020
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                  Address: HNO 460 SAGORE KUTI BETMA ROAD, SEC-3
                  Website: Blue

                  No phone any dilivery boy no information my parcel
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    D
                    Dmathur
                    Sep 25, 2020
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                    Address: Jail road bahraich

                    Very bad and poor service
                    In district bahraich u. P. Pin 271801
                    My consignment arrive at nearest stor on
                    22/09/20 8:30am

                    Tracking no. [protected]
                    But not delivered at the time
                    This problem is 3rd time with me
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      Subhro Boral
                      Sep 24, 2020
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                      Jadavpur service centre prohibited area-entry restricted for delivery 23rd september, 2020. (Time - 20:30).

                      I haven't received the blue dart courier yet and it shows the status as prohibited area-entry restricted for delivery.

                      I was not contacted through sms or email. Can this issue be resolved immediately.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        Salokiya Kumari
                        Sep 22, 2020
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                        Address: M/S. CACHET PHARMACEUTICALS P. LTD. BADDI. VILL THANA BADDI,TEHSIL NALAGARH, DISTT SOLAN H.P. 173205 NEAR ALKEM LABS LTD. MOREPEN ROAD ANNPURNA HOTEL

                        Kindly mentioned address below
                        : m/s. Cachet pharmaceuticals p. Ltd. Baddi.
                        Vill thana baddi, tehsil nalagarh, distt solan h. P. 173205
                        Near alkem labs ltd. Morepen road annpurna hotel

                        Rajesh kumar
                        M. No. [protected]
                        Calling time 4.30 p. M. Ke bad
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Sep 22, 2020
                        Updated by Salokiya Kumari
                        My baybill no [protected]
                        my address: cachet pharmaceuticals p. ltd.
                        vill thana baddi tehsil nalagarh distt solan h.p. 173205
                        near alkem labs. ltd. baddi
                        morepen road

                        m. no.[protected] calling time 4.30 ke bad
                        extension no [protected] (extension no 122)
                        rajesh kumar
                        depart q.c. it
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                          K
                          Kedarvijay
                          from Nashik, Maharashtra
                          Sep 19, 2020
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                          Website: Bluedart.com

                          I have ordered one smartphone and today 21 sept 2020 is out for delivering and after 15 min i get message that is order cancelled by you. How is it possible if he didn't call me and not even come my address for delivery it's shame for blue dart company your service is very shameless i am never use your service again in my life and also unrecommende to others
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            S
                            suman0206
                            Sep 18, 2020
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                            Address: House No. 65-108 Mishra colony ward no. 5 raxaul east champaran 845305

                            Dear Sir/Madam

                            This is Suman Kumar owner of futurator India company. some of my company document has gone my home address Raxaul. As I am out of town I told him please go and give it to my home.

                            Then my father called him and he is taking ruthlessly with him and now he is telling you people have to come to shop otherwise I will return the document and he abused me.

                            can you please explain what kind of attitude is this.

                            The delivery boy name is;- Munna Gupta
                            Mobile No:- +[protected]

                            I want please take a strong against him otherwise I will make an FIR against him and company as well.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              R
                              Rajib Dasgupta
                              Sep 17, 2020
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                              HI this is Rajib Dasgupta, i was expecting a delivery from bluedart on 17th sep 2020, and the delivery exective camed at 5pm in the evening and as my mom a cancer patient she opened the door little late, but the executive had done a rude behavior with my mom and even cancelled the delivery, and that is my bank documents which were very essential for me . So I donot know why blue dart being a reputated company hire these types of employees and even donot take any steps against these types of employee . It is a loss for me . My delivery tracking details is [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                R
                                Rajib Dasgupta
                                Sep 17, 2020
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                                Address: E/115, BAGHAJATIN

                                I had a delivery from bluedart and it was about to get delivered today that is 17/09, 2020. It was 4:30pm when the executive camed to deliver the assignment, but unfortunely my old mother was sleeping and she cannot hear the ring of the bell, so the executive has told many unwanted and abusive words to her and rejected the delivery. It was a important thing of my bank that was getting delivered. I am too much upset that bluedart being a reputated company is hiring such people who doesn't respect people. I will put it as a review in website also. The reference number is [protected]. If immediate action is not taken. The blue dart courier tracking number is [protected].
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  R
                                  Sep 17, 2020
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                                  Waybill no #[protected]
                                  The parcel was supposed to delivered on 16-sept-2020. Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery

                                  Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

                                  Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.

                                  Please help!!!
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Waybill no #[protected]
                                  The parcel was supposed to delivered on 30-sept-2020. Instead the status changed to consignee not available two time even I am available 24/7 at mentioned address

                                  Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

                                  Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.

                                  Please help!!!
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                                    R
                                    ritu qa
                                    from Hyderabad, Telangana
                                    Sep 16, 2020
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                                    Hi
                                    On 11th sept i got an order from bluedart shipment#[protected] today.
                                    I paid twice by razorpay as your person kept saying he dint get any money.
                                    After dat i paid with paytm he was ok with dat.
                                    I kept following up saying i got debited twice.
                                    He said ur money will be reversed in 5 days.
                                    I dint get money debited from my account twice to razorpay.
                                    Can u pls help me out?
                                    I am v upset.

                                    [protected]

                                    Thanks.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Hi
                                    On 11th sept i got an order from bluedart shipment today.
                                    I paid twice by razorpay as your person kept saying he dint get any money.

                                    I kept following up saying i got debited twice.
                                    Payment success or not please solve
                                    Please help payment success or not
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                                      N
                                      Nandini_Chakraborty
                                      Sep 15, 2020
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                                      Address: Connection Point, Ground Floor, Airport Exit Road, Bangalore 560017, India

                                      I wanted to seek your help in the following issue.
                                      Awb number : [protected]

                                      I transferred my computer monitor from bangalore to kolkata through bluedart. I received the damaged item on 22nd august, 2020 in kolkata. You can find the attached snapshot of the damaged monitor. Accordingly i informed the bluedart team with the details about it. But since 22nd august, almost everyday, i am sending mails to the bluedart to get the insurance amount for the damaged item. But everytime, i am getting a reply with a message that "investigation is going on. Will update you with a positive outcome". As i did not get any "positive outcome" yet, hence wanted to understand if this is the way bluedart works, or i made a wrong decision by choosing bluedart to transfer my belongings. I should say this is my worst experience with bluedart and if this continues, then i will never be opting for bluedart again.

                                      Otm

                                      A

                                      [protected]

                                      Pnr

                                      18-aug-20

                                      Ajc

                                      Nandini chakra / s b chakabort

                                      000

                                      22-aug-20

                                      1439

                                      Scp

                                      Sig

                                      *
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        N
                                        nagarjuna70900
                                        Sep 15, 2020
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                                        Resolved

                                        The blue dart service looks like very poor, with out reaching and with out contacting customer they are updating status like "c'nee shifted from the given address".

                                        You guys at least come to location and give a call, so that i can come and collect.

                                        Regarding the same i sent out an email to "[protected]@bluedart.com", but no use, no update from them.

                                        Bank is charging more than 100 rupees for delivery charges, why don't you give transparent service, at least you should provide courier/delivery person number and name, so that at least we will do followup with them.

                                        Call center number[protected] also for name sake only... Not all responding.

                                        If this is the case we never use blue dart going forward.
                                        Sep 18, 2020
                                        Complaint marked as Resolved 
                                        Hi Team, Now i'm completely satisfied with your (Blue Dart) service, thanks for assisting me. 1. Blue Dart reached out me through email for address confirmation 2. They assigned me one deliver boy and he did contacted me 3. With 24-48 hours my courier got delivered. Keep it up. Regards, Nagarjuna
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Sep 18, 2020
                                        Updated by nagarjuna70900
                                        Hi Team,
                                        Now i'm completely satisfied with your service, thanks for assisting me.
                                        Keep it up.
                                        Regards,
                                        Nagarjuna
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