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Blue Dart Express Complaints & Reviews

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Updated: Jun 5, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 114

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R
rishu9808
Oct 5, 2020
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Dear Sir,

My one plus earphone
Order no [ M[protected] ]
Shipment No -[ [protected] ]
was not delivered today because of the lack of landmark was not given properly. I want to update my address landmark as :-

HP gas godown, Boring Road, Anandpuri
Near Devasthali Apartment Patna.
Pin code : 800013
Blue Dart Express customer support has been notified about the posted complaint.
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    G
    Gourab Sengupta
    Oct 4, 2020
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    Address: BT Road Blue dart office

    I got message for delivery of my HDFC credit card with a tracking number but that day no delivery has been made but it is showing that the delivery has successfully completed.
    As per new policy the person should receive OTP. But I did not receive any OTP or call from them neither any package delivered to the given address. This is very much confidential yet they showed very much irresponsibility and also the text showed successful delivery provided my spelling of my name wrong.
    Kindly help with this important issue.
    Regards,
    Gourab Sengupta
    [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      K
      KING Raju 0523
      Oct 4, 2020
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      Address: Shantinagar colony Suddapally village DICHPALLY (M) nizamabad (D) telangana state

      I have ordered OnePlus Nord hard case with OnePlus Icon which is in red colour but I recieved transparent case in place of that red case...
      So please kindly refund the amount which I have paid to the service nd am going to return the product which I have recived now ...
      Tq
      Blue Dart Express customer support has been notified about the posted complaint.
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        R
        Rahul1610
        Oct 3, 2020
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        My bank has dispatched the debit card to the address in which i no longer reside. Request to deliver the below said shipment to the said address

        Way bill No. - [protected]

        Address of delivery:
        A-403, Bluebell, Adinath foundations, Ramakrishna street, Manneswaram Nagar, Mannivakkam, Chennai - 600 048
        Blue Dart Express customer support has been notified about the posted complaint.
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          A
          ALLIPILLI PAVAN KUMAR
          Oct 3, 2020
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          Address: Bonthapalle, jinnaram road, neuland laboratory, Telangana,pincode:-500043

          I did not receive my order. The executive called me he asked me the adress he said me I cannot come there sir. I asked him why you collected the order .he told me I will come tomorrow and I will give the order. But he kept as I was not available at location. I need my package immediately return please.
          My way bill no :- [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
          Oct 03, 2020
          Updated by ALLIPILLI PAVAN KUMAR           I got delivered message but my package has not delivered

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            A
            Akhilnath Viswanathan
            Oct 2, 2020
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            Address: Bluedart adur, kerala

            Poor service... Such a pathetic service, not informing us after the material reached the office, we tracked for the status they informed thst the consignment came but wont deliver and need to come and collect the material, as we dont have time and travel distance is another issue and two three days pending consignment to sort out. We paid for the delivery already and the lady staff approach is pathetic. Bluedart should not keep just unprofessional staffs. Its been many years their approach is same as you can see in reviews
            Blue Dart Express customer support has been notified about the posted complaint.
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              C
              cprafulm
              from Ahmedabad, Gujarat
              Oct 2, 2020
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              Waybill no #[protected]
              The parcel was supposed to delivered on 30-sept-2020. Instead the status changed to consignee not available two time even I am available 24/7 at mentioned address

              Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

              Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.

              Please help!!!
              Blue Dart Express customer support has been notified about the posted complaint.
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                V
                Venkat Prasanth Kambala
                Oct 1, 2020
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                Waybill: [protected]

                The parcel was supposed to delivered on 01/10/2020. Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery

                Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

                Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  P
                  pradeep Raveendran nair
                  Sep 30, 2020
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                  I had send courier from Tinsukia (Assam) to Kottayam (Kerala) on 16.09.2020, its consignment number is [protected], its my house hold item's TV, stove, table fan, etc, I received my courier on 29.09.20 but my TV is damaged due to irresponsibility of courier service, I had already give them the declaration about item's I'm sending still they don't care about it
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    R
                    Raju Khipal
                    Sep 29, 2020
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                    Address: Lehra gaga ward no. 3

                    My applied bank kit still not come in my hand while the delivery date was[protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      J
                      jeevan m
                      Sep 28, 2020
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                      Tracking code shows — prohibited area/ entry restricted for delivery. Courier has an important thing. Please if my oincode is restricted give me bluedart address i will come and collect
                      Blue Dart Express customer support has been notified about the posted complaint.
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                      Way bill no is [protected]
                      Reply
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                        N
                        Navi0210
                        Sep 28, 2020
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                        This is in the reference of my courior no-[protected]
                        Which has to be delivered at my office address but unfortunately i was not in the office because we are working from home and coming only two days in a office. So i told to to the runner to deliver to our security guard and when i "ll come to office i collect the same. Without listing complete he disconnected the call and left from the office. And even customer is not responding in polite manner...

                        Kindly look into this urgently as i need that courior on urgent basis.

                        [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                        I did not received a pacakge but the executive has kept the order has been delivered .
                        The executuve has called on phone and said that he arrived at the address and nobody was there where as in actual he did'nt come there and then the call made was from my side that still waiting for collection of my pacakge.
                        Please resend my pacakge
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                          A
                          APN Rao
                          from Eluru, Andhra Pradesh
                          Sep 26, 2020
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                          Resolved

                          Address: Hyderabad

                          Waybill no: [protected]. Consignment is not received by me, though i have been at home. However the tracking status says i have received the item. It is possibly delivered to wrong address. Kindly trace item and deliver to me.
                          Sep 29, 2020
                          Complaint marked as Resolved 
                          I received two separate messages one from amazon and second from blue dart. Amazon delivery was received but I still expected a bluedart courier to arrive. There was no quick way to enquire from bluedart, such as the delivery agent's phone number. This led to lodging of a complaint from my side. I got the clarification from bluedart now that Amazon was delivering an item through bluedart, and that both messages were for delivery of the same item. Hence complaint is resolved
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            A
                            Anand kumar kushwaha
                            Sep 26, 2020
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                            Address: HNO 460 SAGORE KUTI BETMA ROAD, SEC-3
                            Website: Blue

                            No phone any dilivery boy no information my parcel
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              D
                              Dmathur
                              Sep 25, 2020
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                              Address: Jail road bahraich

                              Very bad and poor service
                              In district bahraich u. P. Pin 271801
                              My consignment arrive at nearest stor on
                              22/09/20 8:30am

                              Tracking no. [protected]
                              But not delivered at the time
                              This problem is 3rd time with me
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                S
                                Subhro Boral
                                Sep 24, 2020
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                                Jadavpur service centre prohibited area-entry restricted for delivery 23rd september, 2020. (Time - 20:30).

                                I haven't received the blue dart courier yet and it shows the status as prohibited area-entry restricted for delivery.

                                I was not contacted through sms or email. Can this issue be resolved immediately.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  S
                                  Salokiya Kumari
                                  Sep 22, 2020
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                                  Address: M/S. CACHET PHARMACEUTICALS P. LTD. BADDI. VILL THANA BADDI,TEHSIL NALAGARH, DISTT SOLAN H.P. 173205 NEAR ALKEM LABS LTD. MOREPEN ROAD ANNPURNA HOTEL

                                  Kindly mentioned address below
                                  : m/s. Cachet pharmaceuticals p. Ltd. Baddi.
                                  Vill thana baddi, tehsil nalagarh, distt solan h. P. 173205
                                  Near alkem labs ltd. Morepen road annpurna hotel

                                  Rajesh kumar
                                  M. No. [protected]
                                  Calling time 4.30 p. M. Ke bad
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Sep 22, 2020
                                  Updated by Salokiya Kumari                                   My baybill no [protected]
                                  my address: cachet pharmaceuticals p. ltd.
                                  vill thana baddi tehsil nalagarh distt solan h.p. 173205
                                  near alkem labs. ltd. baddi
                                  morepen road

                                  m. no.[protected] calling time 4.30 ke bad
                                  extension no [protected] (extension no 122)
                                  rajesh kumar
                                  depart q.c. it
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                                    K
                                    Kedarvijay
                                    from Nashik, Maharashtra
                                    Sep 19, 2020
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                                    Website: Bluedart.com

                                    I have ordered one smartphone and today 21 sept 2020 is out for delivering and after 15 min i get message that is order cancelled by you. How is it possible if he didn't call me and not even come my address for delivery it's shame for blue dart company your service is very shameless i am never use your service again in my life and also unrecommende to others
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      S
                                      suman0206
                                      Sep 18, 2020
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                                      Address: House No. 65-108 Mishra colony ward no. 5 raxaul east champaran 845305

                                      Dear Sir/Madam

                                      This is Suman Kumar owner of futurator India company. some of my company document has gone my home address Raxaul. As I am out of town I told him please go and give it to my home.

                                      Then my father called him and he is taking ruthlessly with him and now he is telling you people have to come to shop otherwise I will return the document and he abused me.

                                      can you please explain what kind of attitude is this.

                                      The delivery boy name is;- Munna Gupta
                                      Mobile No:- +[protected]

                                      I want please take a strong against him otherwise I will make an FIR against him and company as well.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        R
                                        Rajib Dasgupta
                                        Sep 17, 2020
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                                        HI this is Rajib Dasgupta, i was expecting a delivery from bluedart on 17th sep 2020, and the delivery exective camed at 5pm in the evening and as my mom a cancer patient she opened the door little late, but the executive had done a rude behavior with my mom and even cancelled the delivery, and that is my bank documents which were very essential for me . So I donot know why blue dart being a reputated company hire these types of employees and even donot take any steps against these types of employee . It is a loss for me . My delivery tracking details is [protected]
                                        Blue Dart Express customer support has been notified about the posted complaint.
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