Blue Hi-Speed Internet Service — No customer service to solve problems

Address:530013
Website:bluehi-speed.com

I have taken 6 months plan with 3 MBPS speed up to 30GB then, 1MBPS unlimited.. It was working OK for 2 months.. Then speed started reducing..Whenever there is problem they do not attend to calls..No complete shut down.. But the speed is around 0.5MBPS. It is frustrating.. Even before 30GB is reached.. No speed at all.. No one attends the phones to take the complaints.. The customer support no. is coming invalid.. The technician does not pick up the phone. Even the webpage comes as suspended... What should one do with money paid in advance...?
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This operator is really harassing by not attending the calls and irresponsible response on phone. We complained for almost 21 days and no response as yet. The Manager with Phone no.[protected] was talking as if he is doing a favour to us.

I raised a complaint with customer care long back and still the issue is pending. Who will bear the loss ??

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    Visakhapatnam (urban), Andhra Pradesh
    India
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