[Resolved] Blue Mountain Resort And Hospitality — Membership fraud
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Nilaykumar Upendrabhai Jayswal
Mar 10, 2023
Mar 10, 2023
This thread was updated on Mar 10, 2023
Address: Surat
We got invitation from Bluemountain resort and hospitality to attend seminar. We did. At time of seminar there salesperson has promised too many things like rent u will get sure with in 15 days and ownership you are getting and all. When I became member they are not responding. Not picking up phone calls also. I did 52 mail conversation with customer support team but they say it's sales team issue they promise is the extra thing company doesn't provide or involve in this. They bluntly refuse to help also to contact sales team. I said they sale your membership by fake promises than you should do action. But company doesn't care about that. I asked for my refund and cancel membership. I said deduct some amount also for that as penalty like 5% 10% but NO. When you become member than you are trapped. No one listens. I asked for CEO or service head Mail ID but they not provide.
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Jun 28, 2023
Complaint marked as Resolved
Company agreed as per commitment to provide complimentary trip and intrest amount back on monthly basis. They committed on verbally basis. Customer support helps to resolve the problem.
Mar 10, 2023
Updated by Nilaykumar Upendrabhai Jayswal My package they provided 21 nights for 3 years and same for each night you will get rent for minimum 5000 Rs. I am struggling for that but no response. Sales person are Mr. Harpal pandya, Mr. Akash sompura and Ms. Kavya. Please help me to get my money back or tell them as committed to provide rent.
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