[Resolved]  Blue Star Ac — Air Condition Not Working

Address:

Chennai, Tamil Nadu

Dear Sir/Madam, This is to inform you that I Praveen Kumar.K No, 2 Viysar street, periyar street, pallikaranai chennai 600100.Ph [protected]. I have bought Your Ac Split 1ton 3star 3HWI2JBR1 on 13/02/2015. from George Enterprises medavakkam chennai 600100. I had a problem in AC that its not working My Ticket ID B[protected](22/05/15) and they told me they will sort it out on 23/05/15 VCK Enterprises person Mr. Kanniyappan told that he will sort it out and his person came and checked on 25th and informed in description that Not working action taken list Checked the unit PCB board problem, they came with another PCB board and fitted on 26th but the problem not solved same condition not working, again service person from VCK mr.G.srikanth came and he checked the unit and said that comprosserr was not working. called mr. kanniyappan VCK he advaised me to raise compplain again . i proceed the same. i was traking from that day on 5th mr. Muthuraj Blue star manager called me and told about my issue and i said that it was bought only 2 months back and i raised the issue that to change the complete unit for that Mr. Muthuraj ([protected]) accepted and promise that he will do the full replacement . After two days i called mr .muthuraj and asked about the complain he talked me differently that he will check and tell but he dint respond me properly and he made my number Busy whenever i called . i have called from my brothers number he attened and talked that he dint gave promise that for full replacement he said only comproserr replacement after that i dint accept it for that he told me if you have call record you can take any action against him . but i waited till date and i asked this to George Entriprises and atlast h he called today and they came with the Out Door unit and installed it again the same problem still not working now again the technecian telling that Board problem .till 9.30 they work and said that its a board problem .. I called Mr. Muthuraj and said the issue he dint response me properly and said you can take any action ... please check this and take an necessory action If this issue is not solved within by tomorrow i will spread this to all social media as much i can ... With Regard, s Praveen kumar .K [protected].