[Resolved]  Blue Star India — AC Service Technician came

I have raised a ticket for AC service.
They assigned a technician after 5 days.

The technician not properly checked.
He told like No Gas.

But I previously checked with local service and the compressor was damaged.

The blue start technician said without proper checking like "No Gas"
I request him to check the compressor.

Then he checked and told yes compressor issue.

"What a worst Technician".

Then he asked to pay 15, 000 for the compressor.
I told him the compressor comes under warranty.

He was not accepted and went (I paid the labor charge).

I continuously contact Showroom, Blue start customer care for the next 7 days.

Then received a call from Blue Star service and was told me like "compressor is ready" and it covers warranty.

(What is the logic behind this.!)

He told the technician will come on next day...
Then I daily call and asked them.
They said today the technician will come...

Today is 5ht day...I'd keep calling the blue star...

Karthick
[protected]
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Jul 2, 2023
Complaint marked as Resolved 
Blue Star India customer support has been notified about the posted complaint.
Verified Support
May 21, 2023
Blue Star India Customer Care's response
Hi Karthick,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Date of Purchase
3. Location
4. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.
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