[Resolved]  Blue Star India — air conditioner 1.5 ton (split) /defect with air blades

Address:

New Delhi, Delhi, 110096

Respected sir/madam,

This is to report a situation where blue star india denied me to replace the faulty air blade for my ac within warranty period.

Inspite of several complaints locked with customer care, service engineers come and say that the part is never manufactured by the company and they can't replace the same.

Its the duty of company to replace defective part they sell to customers considering the fault is identified within warranty period. Air blades are of very poor quality and it broke automatically within few days o[censored]se from the date of purchase.

Please help us with the replacement. Meanwhile, i attach all the relevant documents regarding this issue.

Many thanks in advance.

Best regards,
Ayan