Blue Star India — air conditioner 1.5 ton split inverter a.c.

Address:Ghansoli navi mumbai, 400701

On june 12th I booked an appointment with the customer care they gave me the time of 15th june. I took half day from the office and came home. These peaple neither show up nor called. I was trying the local service provider number but no response. Then I continuously called customer care number till date and spoke to them but no response again. Today is 10th of july till now no one attended or called. And the appointment was supposed to an urgent basis...
My complaint is regarding my blue star air conditioner which i bought on 14th nov 2018. My father called consumer prompt centre on 17th jun 2019 regarding free service provided by blue star. The representative told that company technician will be at ur place within a week for free service and havn't provided any docket or complaint no.
After a week when my father again called her regarding service, she is annoying about the last call. Kindly treat this is urgent.
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Blue Star India customer support has been notified about the posted complaint.
Jul 10, 2019
Updated by Tejasvi J
It is regardibg free servicing. Kindly treat it as urgent.
Complaint comments 

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Dear Customer,

We regret the unpleasant experience you have had and have noted your concern. Kindly share your contact number and detailed location along with your ticket number, if any, at [protected]@bluestarindia.com and we will look into the matter immediately.

Regards,
Team Blue Star
No proper response from service team and installation additional cost collect from service person and not satisfied for installation

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