Blue Star India — Air Conditioner having Gas Leakage

Vishal Raj Pandita

from Jammu, Jammu and Kashmir

May 12, 2023

Address:

Jammu

I purchased 2 ton split AC in 2021 and was installed on 14th April 2021. Since then it is having Gas leakage problem. I have done the gas filling 2 times when the product was in warranty and on 10th April 2023 I filled the gas again and Bluestar charged me RS 3500 and bill number for same is B[protected].

I emailed Bluestar regarding the same till data no response from them. Worst company

Its not been month since, again AC is not cooling and gas has leaked. In span of 2 years i have filled the Gas 4 times . This AC is defective

I want replacement unit or i want my money refunded and they can take this pathetic AC back

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Blue Star India Customer Care

from Noida, Uttar Pradesh

May 15, 2023

Verified Support

Hi Vishal,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Registered contact no.
3. Date of Purchase
4. Location
5. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.