Blue Star India — Air Cooler

Blue Star India — Air Cooler

D dhritiman.ghosh from Kolkata, West Bengal Apr 12, 2022 Apr 12, 2022 This thread was updated on Apr 12, 2022

Good Afternoon. I have purchased one Air Cooler from bluestar two year ago.Recently i am trying to start the Air Cooler but there is issue with Blower of the cooler.After that I have logged a complain to Blustar and the service request number is B[protected]. On last Sunday the engineer from Bluestar has visited my home and told me that there is issue with bolwer.I have told him to replace it and he assured me it will be replaced by 3 days. After that I have called him but there is no response.After i have called PRO Nidhi Chalka but she is totally unaware about the matter. There is no communication between PRO and site engineer, due to that reason the service is getting hampered. I am requesting you to look into the matter on urgent basis. Regards and Thanks Dhritiman Ghosh [protected] Was this information helpful? No (0) Yes (0)
Blue Star India customer support has been notified about the posted complaint.
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Blue Star India Customer Care

from Noida, Uttar Pradesh

Apr 12, 2022

Verified Support

Hi Dhritiman,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Registered contact no.
3. Date of Purchase
4. Location
5. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.