[Resolved] Blue Star India — Blue star Aristo water purifier not working as intended

Saravanan Thiruvasagam

Apr 12, 2022

Address:

S132, SBIOA Unity Enclave, Mambakkam, Chennai - 600127

I bought a water purifier blue star Aristo on 18th Feb 2022. Within a month the Purifier was not working properly, input water and output form water purifier both are same taste, when I registered complaint to costumer care, service person ask me to pay Rs.2750 for repair cost... together I bought 1 year One assist extended warranty also..

Model Name :
Blue Star Aristo RO+UV+UF 7-Liter Water Purifier, Black, AR5BLAM01
Purchase date : 18 Feb 2022
Complaint No : B[protected]
Address : S132, SBIOA Unity Enclave, Mambakkam, Chennai - 600127.
Mob : [protected]

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May 16, 2022

Complaint marked as Resolved

Blue Star India customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2022

Blue Star India Customer Care's response Hi Saravanan,

we regret to know about your unpleasant experience and assure you this is not typical of our services. We have noted your complaint and will connect with you in this regard at the earliest.

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 18, 2022

Dear Saravanan, Request you to provide us your details via this link http://survey.webengage.com/ws/~1qq44ps along with the code APR15MA0404 & our team shall look into your case & connect with you within 48 working hours - Andreya, Team OneAssist.