Blue Star India — blue star deep freezer can not be repaired by service centre

Address:

Faizabad, Uttar Pradesh, 224001

Respected sir,
With reference to above subject i (Mohan gupta) beg to say that i am a small business man in faizabad. Some how i managed to buy a blue star deep freezer from bawa agency distributer near my house. And after a year its stopped working then an agent told us to sent it to service centre. The service centre replied that it can not be repaired means they are unable to repair it.
As i am a small business i can not bear this loss. It is difficult for me to buy another one.
The distributer is also unable to do anything.
It was cost rs. 30000/-. The deep freezer is still in service centre.
Kindly do something so that we can get compentation.
Thanking you
Regards
Mohan gupta