[Resolved] Blue Star India — Blue Star India Worst chennai service from bluestar

Mathew67

from Chennai, Tamil Nadu

May 17, 2023

Address:

Chennai

I have purchased Blue Star Ac in chennai about a year back, where even the installation was delayed by about 3- 4 days with no proper call back or response from the service team .

And now, am facing an issue with AC, where am not getting cooling . So, i have raised a ticket with Blue Start but even after 3 days, there is no proper response from service team or deployment . When i do get connected, they say like the person come today itself to fix the problem . But here iam evern after 2 days from the promise, am still waiting for the service person .

Literally very bad customer service in chennai location . Where you have to wait for 1 week for installation or service .

We also use LG and samsung AC, but they take maximum 1 or 2 days only . And also they respond atleast little, but here Blue star chennai service is very worst, they dont pickup calls or respond or deploy service team .

P.S My current AC cooling issue which i reported as ticket 3 days back, is still not responded from the Blue star service team chennai .

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Jun 19, 2023

Complaint marked as Resolved

Blue Star India customer support has been notified about the posted complaint.

Verified Support

May 18, 2023

Blue Star India Customer Care's response Hi Mathew,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Registered contact no.
3. Date of Purchase
4. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.