Blue Star India — Blue star split AC 3star

Address:No. 26/22 Kamatchipuram

This is an unsatisfied customer from chennai. i have recently bought 1ton 3star split AC. just used for 20days after that AC's outdoor unit (compressor) stops and have issues with cooling. i have logged a complaint with bluestar. it has been more than 2 months gone from the date i have registered the complain. still they haven't resolved the issue, not only that i haven't been notified properly when will the problem will be resolved. worst response from their team... is there anything i can do more than registrering complaint on their customer care app.. how should i take this complaint to the next authorities????
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Blue Star India customer support has been notified about the posted complaint.
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Dear Shiva,

We regret the unpleasant experience you have had and have noted your concern. Please share your mobile number along with your ticket number, if any, with us at [protected]@bluestarindia.com and we will look into the matter immediately.

Regards,
Team Blue Star
Er.Andy's reply, Jul 8, 2021
This same issue I have arised still I didn’t get any resolution none of their executives answer properly one of name nishant second Soumik Ambala
I purchase this from Subhash Chand Ashok Kumar this owner also not response he totally deny from assistance regard my problem.which so unrealistic for a consumer ...

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