Blue Star India — Blue star water dispenser - dispensing and change of button

krishnamurthy muthukumar

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu, 600042

Hi, i have complaint that one month old water dispenser not dispensing water properly (The holes are in front) not able to fill up in bottles and tumbler. Also requested to change the cool water button in middle and normal at corner as this is also one of the problem. I also asked to change the button to tap.

Srikanth & his team visited from vck enterprises and closed the ticket doing nothing. I have reopened the ticket today, once again they called today and said not able to address any of the issue.

Please let us know your escalation matrix to get a remedy for my investment. Because of this i have purchased another water dispenser with tap as the response is very poor.

Please try to understand customer request and first try to attend the best and if something not possible we also will understand.

Still, if any issue, please replace with a tap model and close this ticket please

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Blue Star India customer support has been notified about the posted complaint.

May 16, 2017

narayananswamy's response In iit tirupati the blue star Ac is not working properly.

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Comments

narayananswamy

from Delhi, Delhi

In iit tirupati the blue star Ac is not working properly your people coming doing something and then ac working good but after some weeks it creates same problem.