Blue Star India — Bluestar Aristo RO+UV Service cheat | |||
Befor first lockdown my purifier's booster pump got dead, we registered service request as it was under warranty, technician came after a long time of pleading by me personally even after a raised service request. Two inexperienced serviceperson came from bluestar, they simply took the original pump by saying its dead and also took uv choke because i was unaware of the functions of it. Later after several days they returned and placed another booster pump but a small one also they didn't install the choke that they took, later during lockdown the RO was not filtering as there was least pressure in pump and then when i called same servicepersons they misbehaved and denied to come, product was also under warranty and i also raised request on bluestar's app but they cancelled. I'm feeling cheated as i never expected this from the service person of a reputed company. Was this information helpful? | |||
Blue Star India customer support has been notified about the posted complaint. | |||
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+91 22 6668 4000 [Mumbai]
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We regret the unpleasant experience you have had and have noted your concern. Please share your mobile number along with your ticket number, if any, with us at [protected]@bluestarindia.com and we will look into the matter immediately.
Regards,
Team Blue Star