[Resolved]  Blue Star India — Commercial under counter refrigerator

I bought under counter fridge model no- UC2100E of blue star company from Doon Kitchen, Dehradun. This was a brand new product but after few days one of the door collapsed and what we found was that there was tape around the screw which was holding the door. I am not sure that it was a lapse from blue star or doon kitchen but this is unacceptable.
After reaching out to Doon Kitchen and Blue star no one has solved this problem and its been 2 weeks now.
Kindly please look into the matter and respond immediately.
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Apr 24, 2022
Complaint marked as Resolved 
Blue Star India customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2022
Blue Star India Customer Care's response
Hi,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Registered contact no.
3. Date of Purchase
4. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.
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