Blue Star India — Complain open for 2 months , poor response from Blue Star Area Manager ( Delhi NCR)

Blue Star India — Complain open for 2 months , poor response from Blue Star Area Manager ( Delhi NCR)

N NinaC Jun 1, 2022 Jun 14, 2022 This thread was updated on Jun 14, 2022

B[protected], B[protected], B[protected] Complain logged with Blue star India customer care on 13/April for non functional PCB for 3 PCB . After rigorous follow up since then only 1 PCB has been organized after daily mails to Area Manager ( Delhi NCR). There is no response from them on the balance PCB. Blue Star Inverter Ac's are extremely hyped product with poor value for money. Out of 6 Inverter AC ( 1.5 ton & 2 ton) - 4 have PCB issues/ failures & least PCB cost is 15, 500/-. Certainly not a product worth spending so much money as the advantage of saving energy is far less compared to struggle one has to go through with Blue star team. Poor after sales service from Blue Star & Terrible resolution procedure . Was this information helpful? No (0) Yes (0)
Blue Star India customer support has been notified about the posted complaint. Verified Support Jun 06, 2022 Blue Star India Customer Care's response Hi Nina, We regret to know about your unpleasant experience and assure you this is not typical of our services. We have noted your complaint and will connect with you at the earliest. Jun 14, 2022 Updated by NinaC Hi, Could have agreed with you if this was a 1 off case. Unfortunately it is a practical situation. My 2 AC's are still not functional. & I am still sending email to Blue star team every alternate day. Gas filled by technician gets depleted in a day or two. Quality of service is equally poor & technicians assigned are not technically sound. Inverter Ac compressor makes loud sound & technician states it is frequency change & nothing can be done. This is extremely poor after sales & your Inverter Ac's are not worth the money.
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