Blue Star India — complaint about ducted split air conditioner units (b[protected])

Address:

58/2, Ballygunge Circular Road,, Kolkata, West Bengal, 700019

Our club had proposed to buy the blue star ductable split air conditioners overlooking many foreign brands by spending around rs. 7 lacs. Since its installation late last year we have had some minor issues with its functioning and the service centre would solve them. However, this time around whenthe units shut down completely and we had absolute chaos at the club, we requested for an urgent solution to the matter but somehow the service centre has not been able to rectify the situation inspite of a passage of 12 days from lodging our complaint. The service personnel do not bother to take our calls anymore and it is highly disappointing to get such a response from a make in india company which is preferred over foreign brands. Our members are having a harrowing time at the club in this climate of heat and humidity and we are getting very negative remarks about your product and the service offered once the goods are sold.