Blue Star India — Complaint against technician take strict action against him

Address:

Purnea Bihar

I had bought a water purifier of blue star and got call for installation process by a guy... I don't know his name . The only information about that guy i had is his mobile number-[protected].
I'm not sure but a/q to me his name was Md. Rezanoor.
He came for installation process entered the installation location and then just inverted the box of blue star purifier and the water purifier fell on the floor...he didn't even know how to carry any commodity while working. It leads to lossening of the body .He didn't even carry the basic item required for installation such as screw driver, tape and so on . He asked me to provide him that materials.
Secondly he engaged me to do something and while i was doing that work he was in the kitchen and he stole one accesories which was provided by the company and kept in his bag ...And as soon i arrived there he told me that give me that accesories i told him it was inside the box only and then he told me that company doesn't provide this accesories i had one new piece of it and for that you have to pay me Rs1000 . I stopped him and told wait and then i checked all around and inside the box that accesories was missing i told him this which is in your hand is mine but he denied that . And I caught him and i too had a proof to prove that he had stolen my accessories which was already provided by the company. That accesories was packed in packet which was stolen by him and he threw that packet which consists accesories in the dustbin.He was a very cheap guy who had crossed his limits and argued with me. He gave threats to me and very harshly and rudely argued with me. I asked him to left the house asap . He damaged the product and even stolen one accesories.
It a long story for further info contact me.

I urge you to take strict action against him .
He is a thief. It's the worst experienced i had ever faced in my life...He argued with me and crossed his limits to another level . I hope that strict action would be taken against him.
Not taking any action against him will reflect the kind of quality which blue star provide to customer. Believe me that the deed he did for that he should be thrown out from his job or either fine of atleast 5000 should be issued against him so that from next time he would never try to cheat anyone.