Blue Star India — Failure to provide service to repair E6 error of AC

[email protected]

May 19, 2022

Address:

Nagpur

45 days passed after complaint about E6 error lodged on 31.3.22 .Initial ticket no B[protected]
2nd Ticket they gave after year ending- B[protected].

Problem : in 45 days they came thrice(Task Solutions of Nagpur).
1st- declared Indoor pcb to be changed & ordered through system
2nd came with wrong pcb
3rd came with correct pcb but could not start the AC .& told outdoor pcb may be faulty. Told that pcb ordered.
Dont know when it will be rectified?

I want highest authority to be informed please for proper action for huge delay & inability to find out problem & to give relief in summer

Was this information helpful?

No (0)

Yes (0)

Blue Star India customer support has been notified about the posted complaint.

Related Blue Star India reviews

View all 674 Blue Star India Reviews

Comments

Blue Star India Customer Care

from Noida, Uttar Pradesh

May 25, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Date of Purchase
3. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.