| Address: | 143001 | | Website: | bluestarindia.com |
I brought a window ac of blue star in aug 2014 from a dealer at amritsar. As we brought it in aug, in that particular we have not used the ac much. Sometimes it auto trips, we ignore the problem as it was not very frequent. Next year we are facing the same problem. With time the problems increases.In aug 2015 i logged a complaint, the engineer visited our residence. He simply said that it was a minor fault of sensor and he had rectified it. But the problem again started after two three days. I again complained, again another engineer visited and rectified it (According to him). But the problem remains the same. I again complained it (Third complaint in aug). Now another engineer visited and said that there is a fault in compressor and we have to replace. As my warrenty expired two days back, i have to bear the charges of gas filling and servicing. I agreed and paid the rs 3000. The ac works fine for two months and again the problem started. This year i again complained, the engineer visited and the same old dialogue "there is minor fault in sensor, i have rectified it". Now i am again facing the same problem. Whom should i contact as the service center employees confirmed that there is no fault in ac but i am facinf tha same problem as of day one. Was this information helpful? | 
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