[Resolved] Blue Star India — Hot and cold water dispenser tap broken

Hitin

Jul 29, 2021

Address:

Noida

I had filed a complaint about my Blue Star hot and cold water dispenser tap been broken 4 months back and have been repeatedly calling them on phone as well as through email. However there has been no commitment on the part of the company to specify a time and date for the replacement of my tap inspite of paying them for the visit charges.They keep stalling on the issue I am there is no response from the email in spite of multiple reminders. They even refused to connect me to their seniors to resolve the issue. In fact the entire team of Blue Star customer care is not interested in resolving any issues. With this kind of pathetic service, I for one will never buy or recommend any Blue Star products in future.

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Aug 30, 2021

Complaint marked as Resolved

Blue Star India customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2021

Blue Star India Customer Care's response Dear Sir,

Greetings from Blue Star Limited !

We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details...Kindly email the details to [protected]@bluestarindia.com

• Complete Name and Number

• Complete Address with pincode

• Model Number

• Date of Purchase

We look forward to help you and assure you of our best services at all times.