[Resolved] Blue Star India — I Want to Replace My BLUE STAR AIR CONDITIONER

Vasanth DVC

from Aranthangi, Tamil Nadu

Apr 6, 2022

Address:

Pudukkottai

Hello Sir
I have purchased Blue Star AC at James & Co Aranthangi, On 21-JUNE-2020, I have changed the INDOOR and OUTDOOR BOARD FIVE TIMES Since I Purchased it

Again The Same Problem...Two Months Ago Also Change the Both INDOOR AND OUTDOOR BOARD...

Below I Attach BILL COPY, AMC BILL, UNIT SIERAL NO, PRODUCT IMAGE ...

⚠️Noted..
I have been struggling for a solution for the last few Weeks at the Adira Blue Star Service Center near my home but I have not received a proper response from them, and Finally they said they would replace the unit if they PAID ₹13000 RUPEES
Then why am I putting AMC?

I need PERMANENT SOLUTION AS SOON AS POSSIBLE

+4 photos

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May 18, 2022

Complaint marked as Resolved

Blue Star India customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2022

Blue Star India Customer Care's response Hi Vasanth,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Registered contact no.
3. Date of Purchase
4. Location
5. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.