Blue Star India — no service executive came to attend complaint in last 3 months

Address:near indian oil filling station, hotel dharamshala paradise sheela chowk dharamshala, 176057

I had purchased Blue star slip AC 1.5 tr with
sr no:- BI-3HNHW17RBFU16A00546 with invoice no:- DEL/DI/318 from dolche india dated 5th sep 2018

we had registered a complained with blue star customer service in month of august 2019 that AC is not working, no one came to our premises to check AC for long time.
after calling customer service many time stiill no executive was send, we took it upon our self and started calling various dealers nearby a dealer from Chandigarh who basically belonged from Hamirpur send us a executive, the executive said mother board is needs to be changed and he said he has informed company about it, and mother board will arrive in 2-3 days and they will change it but it has been more than a month that nothing has happened.

Complain no:- B [protected]
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Please refer the all attachments, which are services done by Blue star Team.Worst Product ever.

If you guys are taking bill of services (just 1 year over Now-given More than 10 complaints)and customer is not able to use your proper services, then why customer need to pay for service?

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