Address: | New Delhi, Delhi, 110044 | Website: | WWW.BLUESTARINDIA.COM |
I have 5 difriggers of Blue Star in 3 of my restaurant.
Worst service ever seen...called customer care more than 5 times. No positive response. requested on Feb 9, 2015 @ 11 AM.
Ticket no. B[protected].
I have been told that this will get resolved within 24Hrs on my request to get it done on priority.
That was okay.
ON keep follow ups on customer care
and the contact number shared (Total Solution) never responded on every attempt.
Now this is over. The worst customer service in the world. Was this information helpful? |
Greetings Blue Star Limited!
We have received your Email and Noted its contents. We Sincerely regret the inconvenience caused to you.
We have referred the matter to our Service Delivery Engineer Mr. Devender Sorout (Cell no-[protected]) and Our Area Manager Mr. Mahesh Kumar Gour (Cell no-[protected]).
They shall look into the below concern and will revert to you soon with an update. We Thank you for generating the Service Ticket number. B[protected]
We would also like to inform you that we have a 24x7 service call centre, the details of which are given below. In future, if you need to call us for service request or status, you may use this facility. You will be provided with a ticket number for fresh calls which would help us in tracking your call till closure.
We look forward to help you and assure you of our best services at all times.
Thanks & Regards,
Sunita Dcosta
Escalation Management
ACRSD
Blue Star Limited
[protected]@bluestarindia.com
Contact Number[protected].
For any assistance, please call on our 24 hours toll-free number[protected] or send an email to log your call to [protected]@bluestarindia.com. Or you may send an SMS “Service” to 57575.