Blue Star India — split ac quality and service

Address:

Nandurbar, Maharashtra, 425409

Dear Blue Star Staff

my self Vilas patil at Maloni Tal - shahada Dist - Nandurbar 425409 we buy blue star is my mistake happen, but when you will be solve this complain? No I[protected] date 17 May 2018 complain swing not working, technician said motor required & close complain without asking to the customer, still we are facing the problem he said sample motor requied, "may be blue star company Spare Part Manulal not available" after that second complain B[protected] open Date 15 Oct 2018 swing motor & fan speed not working properly then technician replace capacitor hanging out side looking very nice same as blue star reputation?
B[protected] complain close resolved successfully SMS received without any visit at site close the complain why? then again customer care centre open call by mobile complain again open technician said control card Failure then he give the order after he come at site replace the card but not solve the problem ? he said motor problem this card cost Rs 6500/ visit charge extra ? after same complain close without asking customer?
again same call to customer care centre open complain B[protected] then your technician open indoor unit removed A/C motor for sample purpose also take old control card for sample purpose
1) Can you explain me Blue Star is local company? because all material order as per sample company don’t have spare part manual ?
2) company don’t have qualified technician to resolved the exact problem or proper technician with spare part availability?
3) can you give me the management mail ID for discussion

vilas patil
[protected]