[Resolved] Blue Star India — Water dispenser hot and cold. | |||
Ok..so I guess this is the only platform left for me to raise my "COCERN".. My blue Star hot and cold dispenser is nothing but piece of junk...it stopped working since 7 months..invested 14k...and TRUST ME AFTER SALES SERVICE IS PATHETIC..they will raise ticket and later third party service provider who is arrogant and unprofessional closes it without even contacting customer...I have raised tickets to repair my water dispenser and the technician visited instead of him identifying the problem I have helped him out..now the part needed to be replaced and that they were not having it and ask me to wait for 15 days..I Waited over a month and to my surprise they closed my ticket..later I raised another ticket number of times but this arrogant, unprofessional and pathetic third party area service provider close it every time without reaching me out ...he contacted me when I raised 2nd ticket and he was RUDE and arrogant...I REPORTED HIM AND HIS WRONG DOING MULTIPLE TIMES BUT GUESS WHAT THEY NEVER ACTED ON IT...every time we call we end up reaching their customer support who can only raise ticket and can't take any further action...JUST THINK TWICE BEFORE BUYING THIS PRODUCT..HIGHGLY UNSATISFIED...Check below details of third party area service provider and tickets for your reference...They did not resolve my problem till date and this area service provider and technician spoiling name of this company...Your Ticket B[protected] for Product: Bottled Water Dispensers - Floor standing with bottom feed, is successfully logged with us against your Customer ID:[protected] on[protected]:51:06 and will be attended shortly. If you are not contacted within 12 hours, kindly contact our Service provider, Bismilla Refrigeration Works on [protected], [protected], [protected]. In case of any queries, please contact us on our 24x7 Toll free number:[protected] or email us at [protected]@bluestarindia.com or SMS SERVICE at 57575 Dear Customer, Your Ticket B[protected] for Product: Bottled Water Dispensers - Floor standing with bottom feed is Cancelled against your Customer ID:[protected] on[protected]:27:58. In case of any queries, please contact us on our 24x7 Toll free number:[protected] or email us at [protected]@bluestarindia.com or SMS SERVICE at 57575 Assuring our best service. _____________________________ Dear Customer, Your Ticket B[protected] for Product: Bottled Water Dispensers - Floor standing with bottom feed, is successfully logged with us against your Customer ID:[protected] on[protected]:46:10 and will be attended shortly. If you are not contacted within 12 hours, kindly contact our Service provider, Bismilla Refrigeration Works on [protected], [protected], [protected]. In case of any queries, please contact us on our 24x7 Toll free number:[protected] or email us at [protected]@bluestarindia.com or SMS SERVICE at 57575 Dear Customer, Your Ticket B[protected] for Product: Bottled Water Dispensers - Floor standing with bottom feed is Cancelled against your Customer ID:[protected] on[protected]:59:14. In case of any queries, please contact us on our 24x7 Toll free number:[protected] or email us at [protected]@bluestarindia.com or SMS SERVICE at 57575 Assuring our best service. ____________________________________ Dear Customer, Your Ticket B[protected] for Product: Bottled Water Dispensers - Floor standing with bottom feed, is successfully logged with us against your Customer ID:[protected] on[protected]:32:53 and will be attended shortly. If you are not contacted within 12 hours, kindly contact our Service provider, Bismilla Refrigeration Works on [protected], [protected], [protected]. In case of any queries, please contact us on our 24x7 Toll free number:[protected] or email us at [protected]@bluestarindia.com or SMS SERVICE at 57575 Dear Customer, Your Ticket B[protected] for Product: Bottled Water Dispensers - Floor standing with bottom feed is Cancelled against your Customer ID:[protected] on[protected]:27:23. In case of any queries, please contact us on our 24x7 Toll free number:[protected] or email us at [protected]@bluestarindia.com or SMS SERVICE at 57575 Assuring our best service. ______________________________________ Dear Customer, Your Ticket B[protected] for Product: Bottled Water Dispensers - Floor standing with bottom feed, is successfully logged with us against your Customer ID:[protected] on[protected]:46:10 and will be attended shortly. If you are not contacted within 12 hours, kindly contact our Service provider, Bismilla Refrigeration Works on [protected], [protected], [protected]. In case of any queries, please contact us on our 24x7 Toll free number:[protected] or email us at [protected]@bluestarindia.com or SMS SERVICE at 57575 Dear Customer, We thank you for choosing Blue Star and congratulate you for the successful installation of your air-conditioning / refrigeration equipment. Please find attached the Installation report of your equipment. Your Customer ID is[protected] We request you to use this Customer ID at our call center for any of your future service requirements. In case of any queries, please contact us on our 24x7 Toll free number:[protected] or email us at [protected]@bluestarindia.com or SMS SERVICE at 57575 ________________________________ Dear Customer, Your Ticket No: B[protected] is closed by our Service Provider, Bismilla Refrigeration Works, contact number, [protected], [protected], [protected].claiming the Total amount collected as 500.00 INR .Please find attached the FSR (Field Service Report). In case of any variation or queries, please contact us on our 24x7 Toll free number:[protected] or email us at [protected]@bluestarindia.com or SMS SERVICE at 57575 Assuring our best service. Was this information helpful? | |||
Jul 8, 2021 Complaint marked as Resolved They took so long to fix this issue...thanks to this platform for accelerating it for which I have waited for months..but blue star needs to work on after sales service its really really terrible. Blue Star India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
39%
Complaints
672
Pending
11
Resolved
238
+91 22 6668 4000 [Mumbai]
+91 44 4344 4000 [Chennai]
+91 44 4244 4000 [Chennai]
Kasturi Buildings, Mohan T Advani Chowk, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
View all Blue Star India contact information
Post your Comment