I created a ticket for my water purifier making beep sound when the machine is turned ON. So I raised a complaint and the service person took the machine to the service center saying that the membrane should be replaced that would cost around 3200 including cleaning services. It's been more than 10 days since they took the product and not yet fixed. There was no response from the service center either and when I call they say it may take time based on the delivery of spare from other place. My water purifier ordered from flipkart delivered in 2 days from other state but this small spare is taking more than a week to replace. This is really really frustrating to see a brand that doesn't having proper service team to look after and I'm really disappointed for choosing bluestart and thank god that I have planned to buy AC from the same brand and cancelled the order before it was delivered.
Also for a membrane or spare to be replaced cost very high (Rs.3200) which is half the price of water purifier that I bought on flipkart (Rs.6140)
Ticket No - B[protected]
Customer ID[protected]
Created on[protected]
Service Center - Jayaselva Electronics, Karaikudi Was this information helpful? | 
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