Bluehost India — Bluehost Agent Deleted My Live Website

I have purchased hosting from bluehost india and working on website.
There was some issue that problem on creating staging enviroment.
I have requested to resolve this issue but their agent has been deleted my live website and i have lost all my data and work.
Our team is working on this website and approx 1 lakh rupees we have expand on this site.

Also at the time of purchasing hosting we also have purchase backup plan on this hosting means we have purchased backup plan also but now they have not backup files for also this website.

When i request this mistake was from which side now they are saying its delted by you.

please take strict action on this case they make fool to people giving backup plan and charging monthly for this and not safe server to store or run your website.

Bluehost.in Case ID: 48068073
Date: 11 September 2023
Mobile Number: [protected]
Email ID: [protected]@gmail.com