[Resolved]  Bluestar Ac — 2 Tonne Inverter Split AC.

I have purchased 2tonne split ac 2 years back with extended warranty.
I asked for servicing of ac in March 2023.
their service person visited on 5th April and filled the gas and it was not cooling
It started showing Error E6.
I was told that PCB is to be replaced which is out of stock.
It was replaced but with still not cooling.
I was told that there is high voltage 251 V hence AC can not support as it is inverter AC .( While my other Acs are working perfectly alright )
I got it checked by Voltage stabilizer and Lineman who informed that voltage is in range.
I again approached Blue star service team who visited on 15th May once again and informed that another PCB to be replaced which is out of stock.
When I approached for early repair as even after nearly 2 months my AC is not in operation.
Today one of their service person approached me and informed that it is because of voltage problem.
I made numerous call /email to customer care but in vain.
Meawhile my complaint was removed from their portal
I am really fed up and look forward for a proper solution.
latest Ticket B [protected]
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Jun 24, 2023
Complaint marked as Resolved 
Blue Star India customer support has been notified about the posted complaint.
Verified Support
May 21, 2023
Blue Star India Customer Care's response
Hi Alok,

We regret to know about your unpleasant experience and assure you this is not typical of our services. We have noted your complaint and will connect with you at the earliest.
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