[Resolved]  Bluestar — Blue star RO+UV+UF Water Purifier

Website:Blue star india.com

I Purchased a Bluestar RO+UV+UF In Last two Months Later And With 2 Days The Ro was Started Malfunctioning And I made a complaint on September 10th of this year and my ticket no was [B[protected]]. After 4 days technician came to my residence and inspect the machine and said the one part of machine has to be replaced in the next two days. But still now my problem was not solved. I have called up to the "call centers "more than 100 times in the last 60 days. Every time they said we will surely arrange a technician tomorrow to rectify the problem. But nobody was turned up till now. Finally I get a technical head mob no and tried 10to 20times in the office timing between 10 to 5 pm. But the no is fully ringing. He never picked my call and finally I send a sms to his mob no narrating the problem I faced in the last couple of days. I expect a call from her after read the message I sent. But till now he was not given any reply sms or a call to me. I am totally fedup with the service. He is not fit to be a technical head. Please look into this matter and arrange to do the replacement of Parts immediately. I am already waiting for the last 60 days. So, you may comply with our request immediately. Please inquire into this matter thus saving the credibility of Bluestar And I Feel Highly Cheated And Harassed.Expecting your speedy action at the earliest. Your Prompt Response Will Be Much Appreciated.!
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Nov 11, 2022
Complaint marked as Resolved 
Blue Star India customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2022
Blue Star India Customer Care's response
Hi Adarsh,

We regret to know about your unpleasant experience and assure you this is not typical of our services. We have noted your complaint and will connect with you at the earliest.
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